MSP Center Lite has been renamed to MSP Center Plus
MSP Center Plus – Agent based Network Monitoring Software
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FOR MANAGED SERVICE PROVIDERS
- Reduce Operational Costs
- Boost Profits
- Improve customer satisfaction
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FOR SMBS WITH DISTRIBUTED IT
- Know what’s happening
- Gain centralized control
- Improve network performance
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Need for Exchange Monitoring
Businesses today rely on their mail and messaging systems more
than any other piece of infrastructure. Seasoned Exchange
administrators know that it is absolutely important to monitor Exchange
24X7, not only to prevent downtime and quickly fix problems after they
arise, but also to know the health of individual components and to
identify potential problems and performance degradations before they
turn into costly downtime.
MSP Center Plus out-of-the-box supports Exchange 2000, 2003, 2007. However, you can add custom monitors to monitor exchange 2010.
MSP Center Plus Exchange Monitor Benefits
- Detect Exchange problems quickly
- Pin-point the exact point of failure
- Minimize Exchange downtime
- Know the health of your Exchange Server, inside out
Exchange Monitor's Features
MSP Center Plus Exchange Monitor - Features
Exchange
Monitoring - Monitoring of Exchange Services
Exchange Server depends for certain critical services
for proper operation.The first step in ensuring Exchange availability
is to monitor these critical services.
Exchange Monitor monitors the following critical services
- Simple Mail Transfer Protocol (SMTP) that transports
electronic mail across the network.
- Exchange Information Store (IS) that manages
Microsoft Exchange Information Storage.
- Exchange MTA Stacks that provide Microsoft Exchange
X.400 services.
- Exchange Routing Engine that processes Microsoft
Exchange routing information.
- Exchange System Attendant that provides system
related services for Microsoft Exchange.
When any of these services become unavailable, your
Exchange Server will not be able to perform critical tasks properly.
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Exchange
Monitoring - Monitoring of Information Store
Exchange's Information Store (IS) serves email requests
within a particular Exchange Server domain. Problems like information
store thread spending a lot of time looking up an account security
identifier (SID) in the Active Directory directory service or the IS
intermittently stopping to respond can occur. By continuously monitoring
the IS & configuring thresholds, such situations can be got ridden
of.
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| Exchange
Monitoring - Monitoring of Queues & Connections
A growing queue of connections/active connections is a
sure indicator of trouble. A growing queue may mean that the Exchange
server is under attack from spam. The number of connections can grow
too if an Exchange Server malperformance & fails to close the
connections. A potential blockage can appear due to a large number of
queues and/or connections which will cripple Exchange's performance.
Hence monitoring queues & connections will help identify such
bottle-necks early on. And MSP Center Plus Exchange Monitor does a good
job in identifying this through setting up of thresholds &
notifying you of the imminent failure.
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Exchange
Monitoring Dashboard
Exchange Monitor offers an intuitive dashboard which
gives you an overall picture of your Exchange health at-a-glance.
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| MS Best Practices - Setting Up
Thresholds
Exchange Monitor includes more than 60 critical
parameters that need to be monitored out-of-the-box. Also several
monitors come with pre-configured thresholds set according to best
practices recommended by Microsoft. You can start with these values and
fine-tune it based on actual baseline values in your organization.
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