OpStor provides an option for the users to pick and own alarms that they work on. This helps in avoiding multiple users working on a single alarm.
Alarms can be acknowledged in two ways.
In the 'Alarms' tab, select the checkbox before the specific alarm and click ‘Acknowledge’. This option is available only for admin users.
In the alarm details page click ‘Acknowledge’.
By doing one of the two actions above, the user becomes the owner of the particular alarm.
To unacknowledge an alarm, click ‘Unacknowledge’ in the specific alarm details page. The alarm ownership gets removed.