Mail Settings

Mails can be sent to desired recipients to report completion of certain vulnerability assessment tasks like scheduled scanning of network resources for vulnerabilities, sending generated reports, sending feedback to Security Manager Plus technical support through Instant Feedback. 

In order to enable this functionality, your enterprise's mail server parameters need to be configured in Security Manager Plus. You can access this configuration from : Admin » Configure » Mail Server

The parameters required for Mail Server Configuration are :

• Server Name, the SMTP (Simple Mail Transfer Protocol) server hostname/IP Address for the field  
• Port (default port number : 25)
• Select the option Requires Authentication only if your mail server requires you to authenticate yourself, in which case you need to supply the Username and Password.
• Sender E-Mail ID - the email address provided will be the default from address which will be used while sending scan completed notification mails and sending vulnerability reports.

Setting the Trouble Ticket E-mail ID

Security Manager Plus can be configured to Generate Ticket on Scan Completion by sending mail to the supplied mail-id provided you have a Helpdesk system, like ManageEngine™ ServiceDesk Plus,  in your enterprise which recognizes notification mails generated by Security Manager Plus and converts them to trouble tickets.

To configure the e-mail ID, visit the Admin tab » Configure » Trouble Ticket Settings. Specify the e-mail ID here and click the 'Save' button.