Self-Service Features:

ADSelfService Plus offers the end-users with four Self-Service features: Self-Password Reset, Self-Account Unlock, Change Password & Self-Update.

• Self-Password Reset: The highlight of this application which ensures that the helpdesk officials no longer attend to password reset calls.

• Self-Account Unlock: Allows the end-users to self-unlock their locked down accounts.

• Change Password: Grants end-users the permission to change their logon passwords.

• Self-Update: Allows the end-users to self-update their profile.

Other Add-On Features:

• Employee Search: Provides the end-users with the facility of performing quick search for fellow employees (along with Organizational Chart)

• Password Notification: Notify the end-users about their expiring passwords so that they can change it.

The services offered by ADSelfService Plus can be split into two categories:

• Enrollment Requiring Services

• Non-Enrollment Services

Enrollment Requiring Services:

A user has to enroll with ADSelfService Plus in order to avail himself of the 'Self-Password Reset' & 'Self-Account Unlock' features.

Non-Enrollment Services:

These services do not require 'User Enrollment'.

The various services that fall under this category are:

• Change Password

• Self-Update

• Employee Search

• Password Notification