MSP Help Desk| Managed Service Provider|Account Management| Help Desk and Asset management solution

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Enterprise Management & Security Products

Active Directory Management
Active Directory Auditing
Application Monitoring
Asset Management
Bandwidth Monitoring & Traffic Analysis
Customer Support Software
Desktop Management
EventLog Analyzer
Exchange Reporting Tool
Facilities Management
Firewall Analyzer
Free Active Directory Tools
Free Exchange Health Monitor
Free Ping Tool
Free SNMP MIBBrowser Tool
Free VM Health Monitor Tool
Free Windows Tools
Help Desk Software

Infrastructure Management Solution (IMS)
Integrated Infrastructure Management
IP Address Management (IPAM) Software
Load Testing
MSP Desktop Management
MSP Help Desk Software
MSP Network Management Platform
Network Configuration Management
Network Monitoring Software
Network Security Scanner with Patch Management
OS Deployment
Password Management
Self-Service Password Management
Storage Management Software
SQL Server Management
VoIP Monitoring
Website Monitoring (SaaS)

ServiceDesk Plus - MSP 7.5

Complete Help Desk for Managed Service Providers

What is ServiceDesk Plus - MSP?

ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don′t have to juggle with multiple software. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management. All these modules come in a single package at a very affordable price!

Customer′s Quote

Having tested products such as Vivantio and Numara Track-It! we have found that ServiceDesk Plus MSP is an exceptional solution for MSPs and with ManageEngine's 90:10 promise

Mark Mottershead,
Managing Director,
Managed Services Centre Limited

Jason Roberts,
Technical Manager,
TCNS - IT and Network Support provide As a Managed Service Provider who has been in the I.T Helpdesk industry for over 18 years and using a number of different helpdesk applications to support over a hundred customers, we believe that we have finally found a solution that fulfills our requirements.
Goute

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Implementation video of ServiceDesk Plus - MSP with a use case.

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Features

ITIL Benefits

Account Management

Asset Management

Service Level Agreement

Integrated Remote Control

Rebrand

Purchase Order Management

Knowledge Base

Asset Inventory Discovery

Contract Management

Free Migration Tool

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Product List
Active Directory Management Active Directory Auditing Application Monitoring Asset Management Bandwidth Monitoring & Traffic Analysis Customer Support Software Desktop Management EventLog Analyzer Exchange Reporting Tool Facilities Management	Firewall Analyzer Free Active Directory Tools Free Exchange Health Monitor Free Ping Tool Free SNMP MIBBrowser Tool Free VM Health Monitor Tool Free Windows Tools Help Desk Software Infrastructure Management Solution (IMS)	Integrated Infrastructure Management IP Address Management (IPAM) Software Load Testing MSP Desktop Management MSP Help Desk Software MSP Network Management Platform Network Configuration Management Network Monitoring Software	Network Security Scanner with Patch Management OS Deployment Password Management Self-Service Password Management Storage Management Software SQL Server Management VoIP Monitoring Website Monitoring (SaaS)