What is ServiceDesk Plus - MSP?

ServiceDesk Plus - MSP is an integrated Help Desk tool with Asset Management, which will help the Managed Service Providers to service and support their customers in a better way. It encompasses Trouble Ticketing, Account Management,Asset Management, Purchase Management, Self-Service Portal, Knowledge Base and Contracts Management in a single easy to use package at affordable price.

What Business needs do we solve?

It's difficult for any Managed Service Provider (MSP) to manage multiple customers and their assets. They are always expected to be highly productive and have to solve the customer problems immediately. Most of the MSPs use different tools for managing customer assets and handling customer queries. ServiceDesk Plus MSP provides you the perfect platform for handling customer queries and manage customer assets as a single integrated package.

How does it work?