• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 
ServiceDesk Plus - MSP Compare Edition

What is ServiceDesk Plus - MSP?

ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don’t have to juggle with multiple software. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management. All these modules come in a single package at a very affordable price!

Workflow MSP

Editions

Standard (Free Edition)

Help Desk Software

Professional

Help Desk + Asset Management

Enterprise

Help Desk + ITIL + Asset + Project

Videos

Presentation

ServiceDesk Plus - MSP Presentation

ManageEngine Presentation @ MSPU Conference,
Orange County

Demo

Implementation video of ServiceDesk Plus - MSP with a use case.

Implementation video of ServiceDesk Plus - MSP
with a use case.

Customer Speaks
"ManageEngine allows our customers to be kept up to date on a three tier level (Telephone/Web and Email) , provides excellent SLA options based on customers, allows our technical staff to be kept update instantly on all requests and most of all provides easy to use reporting facility which can be scheduled giving me the time to concentrate on other business requirements!"
Jason Roberts, Technical Manager, TCNS - IT and Network Support provider
More Customer Testimonials »