• Active Directory
  • Application
  • Desktop & Mobile
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  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Mobile Client

MSP Help Desk Feature Mobile Client

With the advent of Android and Smart phones, mobile communication has stretched their wings far and wide making every activity simple in the palm of your hands. So, what can be better than to make this technology beneficial for your help desk technicians?

ServiceDesk Plus MSP has developed a completely web based mobile application, which can be accessed through mobile browsers across various platforms. It´s a convenient mode to access tickets instantly when your help desk technicians are away from their seat, in a meeting or at any other location. With Mobile Client, the productivity chart of your help desk team is sure to soar high.

Features

  • A browser-based web application to access tickets from any location.
  • A Dashboard that provides details such as the number of Overdue Requests, Requests Due on that day and Pending Requests.
  • The Request module that supports features such as, creating new request, viewing request details, adding resolution to a request, adding worklog, assigning technician to a request, closing completed requests and deleting requests.

Benefits

MSP Help Desk Feature Mobile Client
  • Stay connected, receive updates and perform appropriate request related operations whenever, wherever.
  • Take actions on critical requests instantly.
  • Improves the productivity of your help desk team.