• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 
Product Roadmap Home » Helpdesk Software Features

Product Roadmap

  • Dashboard customization
  • Account manager dashboard
  • API enhancements - Accounts and Work logs
  • Requester iPhone App
  • iPhone App - iPhone calendar integration for calender-based notifications
  • Technician can raise request for any account [on his own name]
  • Android app enhancements + push notification
  • Device based billing
  • Separate tab for Account to filter Account related histories , tickets and so on..
  • Performance and scalability
  • High availability
  • Account based Default Templates
  • Account based Sub-Categories
  • Account based Surveys
  • Account based Purchase Order
  • Integrations with Multiple Third Party applications and so on..

If you would like to request a new feature, click here

Note: Implementation of the feature may vary based on external demand and internal priorities.