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Apple Macintosh Support Home » Helpdesk Software Features
Apple Macintosh Support

Over the years, Apple brand of workstations and laptops has become more business friendly and have become part and parcel of workplaces. The asset management software is expected to capture the hardware and software used by Apple brand of workstations.

The Asset Management module of ServiceDesk Plus provides complete support to Apple hardware and software.

Features

  • Agentless scanning of all Mac hardware
  • Automatic scanning of all essential Macintosh software and applications available in each of the workstations
  • Supports Mac OSX, Leopard and Snow Leopard variations of Macintosh
  • Tracks the usage and number of Installations in the network
  • Based on Software Usage Tracking reports, Asset Managers can take informed decisions while purchasing or renewing licensed software.