Asset Discovery Software
Discovery is the key to asset management.
If its in the network, reel it in. You can manage ALL the assets, only when ALL your assets are accounted for. To do that, ServiceDesk Plus gives you various options for scanning, discovery, tracking and adding to your asset database.
Scan a particular device
When you add a new workstation or a device in your network, either you can scan the whole network again (takes more time) or scan for that particular device and add to your assets.
Remote offices? Assets not in your network?
When it comes to ServiceDesk Plus, out of sight does not mean out of mind. You could have branches in remote locations and still have all the assets scanned & tracked into your help desk database. This is where the agent scanning plays a critical role in asset discovery.
ServiceDesk Plus Tip:
Keep it clean, keep it fast!
Clean you assets database periodically, this enhances the performance of ServiceDesk Plus.