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Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
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Build a secure fortress with our security management solutions
 
 
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Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
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IT Help Desk, Active Directory, and Operations Management from the Cloud
 
Free IT help desk software
Help Desk Software Home » Helpdesk Software Features

Help desk module is now FREE!
Promises without restrictions

We know that anything labeled free, usually comes with an asterisk, that quickly spoils the fun. That’s why, we’ve made the Standard Edition of ServiceDesk Plus free for you – without restrictions. There are no tricks, traps, or an asterisk with our offer. Now, you can enjoy a world-class help desk experience without restrictions on the number of technicians, tickets, or users that usually curtail a good help desk experience!

Take the first step towards organized IT

 

Help desk software the world loves

Over 60,000 organizations have already saved their IT spend by choosing the free Standard Edition of ServiceDesk Plus.

 

Features of standard edition

The standard edition comes with full-fledged ITIL Incident and Knowledge Management functionalities with extensive Reporting and Dashboard capabilities that cover the full lifecycle of IT help desk tickets!

Modules

Modules

 
Incident Management
Knowledge Base
Self Service Portal
SLA Management
User Surveys
Automations

Automations

 
Automatic Ticket Dispatcher
Notifications
Preventive Maintenance
SLAs
Automatic Ticket Routing
Value adding Features

Value added features

 
Multi Site Support
Robust Reporting
AD & LDAP Integrations
API Integrations
Holidays and Operational Hour Management
Dashboards
Request Templates
Technician Availability Scheduler
And lots more…

 

Take the first step towards an organized IT Service Management!