ManageEngine ServiceDesk Plus is a robust and effective help desk application that allows complete management of all helpdesk requests within your organisation. Able to track requests received over the phone or via email, ServiceDesk Plus gives you access to all of your incidents in one place.
If you are looking for a help desk application that features automatic incident assignment, enables SLA escalations and allows you to define your own SLA compliance rules, ServiceDesk Plus is the ideal solution. Easy to install, simple to implement and with outstanding reporting functionality, this is one help desk solution every organisation should consider.
"ServiceDeskPlus ..our tool of choice."
- Daniel Svensson,
Hemocue Diagnostics Company