Asset State denotes the different states of assets in the organization such as, assets in Use, In Store, Expired and so on.
To access the asset state configuration wizard page,
Click the Admin tab in the header pane. This opens the Configuration Wizard page.
Under the Asset Management block click the Asset State icon . This opens the Asset State List page where you can add, edit and delete an asset state. By default, you have five asset states available in ServiceDesk Plus which can neither be edited nor deleted.
Add Asset State
Click New Asset State link.
Enter a name for the Asset State. This field is mandatory.
Specify any relevant information about the asset state in the Description field.
Click Add Asset State button. The newly added asset state is added to the Asset State List.
Edit Asset State
From the Asset State List view page, click the Edit icon beside the asset state to edit. The edit form is pre-filled with the values entered while adding the asset state.
Modify the Asset State and Description.
Click Update Asset State button to update the changes.
Delete Asset State
From the Asset State List view page, click the Delete icon beside the asset state to delete. A dialog box confirming the delete operation appears.
Click OK to proceed. The asset state is deleted from the list.