Configurations

All configurations for the application are grouped under Admin tab. You can access the various configuration options by logging into the application with the username and password of an admin user.

On logging into the application with the login credentials of an administrator, the Configuration Wizard page opens. To proceed with the configurations, follow the instructions provided in the configuration wizard.

The various configurations are grouped under the following major heads:

• Helpdesk Configuration

• User Management

• Problem/Change Management

• Discovery

• Asset Management

• Software Management

• Purchase/Contract Management

• User Survey

• General Settings

Each of these configurations is explained in details in the following sections.