General Settings

General Settings configurations are,

• Self Service Portal
  
  Select fields to be displayed in the self-service portal of the end-user login.

• Backup Scheduling
  
  Schedule a backup of all your files and attachments at regular intervals.

• Data Archiving
  
  Boost the performance of your help desk by archiving closed/resolved requests.

• Desktop Central Integration
  
  Automate desktop management activities like installing software, patches and service packs in your Windows environment from a single point.

• Translations

Personalize ServiceDesk Plus by modifying any text displayed in the web interface to suit your organization needs.