ServiceDesk Plus Editions

 

ServiceDesk Plus is available in three editions namely,

The tabular below gives a quick view of the features available in the editions,

 

Modules/Features

Standard Edition

Professional Edition

Enterprise Edition

Incident Management

YES

YES

YES

Priority Matrix

-

-

YES

Problem Management

-

-

YES

Change Management

-

ADD-ON

YES

Project Management

ADD-ON

ADD-ON

YES

Asset Management

-

YES

YES

Software License Management

-

YES

YES

Purchase Management

-

YES

YES

Contract Management

-

YES

YES

Desktop Central Integration

-

-

YES

Service Catalog

-

ADD-ON

YES

Configuration Management Database (CMDB)

-

ADD-ON

YES

 

ServiceDeskPlus - Help Desk and Asset Management Software

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