The License Expiry Alert shows the number of days for the existing license (or the trial version) to expire. If you wish to renew the license, then a renewal request must be sent to our support team, and they, in turn will provide you with the license file. To send a renewal request, click the Renew button. The page navigates to a Renewal Form where the License ID and Customer ID are pre populated. Enter the Email Address and your Company Name, also specify the Number of Technicians and Nodes license you wish to avail, and enable the add-ons if required. Enter relevant comments in the provided field and click Submit.
An email notification is sent to our support team, and they in turn will provide you with the license file. Once the license file is obtained, click the License link to install the license file. To know more on applying the license file, click Registering ServiceDesk Plus.