Requests

 

The Request module allows you to create incident requests and service requests instantly to your IT help desk team. You can view all the requests that you have raised till date and keep a track of its status.

 

Apart from this, you can add additional information for a request in the form of Notes, Print only the required information and View the Survey Results for completed and closed requests.

 

ServiceDeskPlus - Help Desk and Asset Management Software

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