Integrated NMS

If you have a heterogenous network to manage, it makes good business sense to have in place a network management system like OpManager to warn you of any discrepancies that might occur in your network. OpManager can automatically generate alerts whenever a fault occurs in any part of your network. It can email the alerts thus generated and this functionality can be leveraged in ServiceDesk Plus. Configure OpManager to send the alert emails to ServiceDesk Plus and have a request created automatically. Track network problems and seamlessly integrate ServiceDesk Plus with a Network Management System like OpManager.

Benefits

• Auto ticket generation on failure of network devices or applications monitored by OpManager.
• Centralized tracking of all network failure related tickets which is very helpful during auditing.
• Timely noticeability and rectification of network failures which results in maximum uptime of all your network devices and applications.