A stand alone Project management tool to deploy an IT task is like having an override switch to bypass what is working now. End of the day the purpose of Project management is to make large projects streamlined and to make your tasks easier to handle. Project Management module in ServiceDesk Plus is a perfectly integrated solution which combines IT Help Desk with Project Management.
With Project Management integrated with Service Desk Plus, managing projects is simpler for IT Admins. Irrespective of the size of the project, you can easily track and manage any project. It is an amazing way to collaborate with various teams and experts.
Each Project is divided into Milestones and each milestone is subdivided into Tasks. These phases have a flexible structure and are given equal importance. IT Administrators can easily set roles, provide access permissions and collaborate with other project members. You can track the status of tasks with the help of Gantt Charts. Check out the complete list of what Project Management has to offer below