How ITIL Help Desk can help SMBs?
Everybody knows Bob! Bob works in the IT department
of a Financial Services company. When the Office staff
have a problem, they call him and say, "Hey Bob,
I have a situation here, Can you fix it". Bob knows
all the employees by name and their assets details.
He fixes all problems and runs a great show. The business
is going great and the company expands adding more employees
providing them more IT Services. Can Bob still run the
show? Let us see how ITIL-based Help Desk Software can
help Bob and businesses with IT Help Desk team similar
to Bob's run a great show and provide uninterrupted
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