Self-service has become a must-have, given the time spent by technicians in handling tickets that can be self-solved by end users. ServiceDesk Plus self-service portal makes it easy for your end users to create and track their tickets or self-solve common issues by reading the solutions without having to pick the phone or send emails. Empower your end users with self-service portal and reduce the workload on your IT help desk.
"ServiceDesk Plus is inexpensive and it was able to lift all our ITIL problems right out of the box. So we went with ServiceDesk Plus"