"ServiceDesk Plus is simple, easy to use, and very flexible. It works well for our environment"
"With SDP, we were able to get our help desk up and running quickly and our technicians experienced great ease of use"
"We reduced our monthly help desk ticket load
from 700 to around 500"
"We choose ME ServiceDesk Plus after an extensive 3 month research. It is comprehensive ServiceDesk Plus that has helped our IT department to efficiently manage problems, purchases, and assets. ME ServiceDesk Plus is affordable and easy to use. What more do you need?"
"What Track-IT really lacked was a design with the ITIL framework in mind. For me, the standout feature in SDP is reporting. It is very robust and very flexible"
"Got in ServiceDesk Plus and noticed a big increase in productivity, lot faster, no downtime, loads instantly"
"ServiceDesk Plus is inexpensive and it was able to solve all our ITIL problems right out of the box. So we went with ServiceDesk Plus"
"I started using ServiceDesk Plus approximately at the time when I joined Warner Bros., and at one point I said, ‘We are switching to this tool.’ …ServiceDesk Plus is affordable, fast, and flexible covers the every aspect of help desk what our business need. The big, clunker, monster software tools are expensive and have more to offer, but we really don’t need those "
"So far, very impressed with the product. It’s out-of-the-box and we came off BMC Remedy. On a point-to-point basis, it completely blew Remedy out of the water. With ServiceDesk Plus, it's ‘easy.’ I didn’t have to hire a contractor, and I do the entire administration myself. The move to ServiceDesk Plus saved $86,000 "
"As the UKs fastest growing software company, Avecto needed something that could manage all our IT support tickets as well as give us visibility of our assets, and that’s where ManageEngine ServiceDesk Plus came in. SDP allowed us to streamline our support tickets in order to provide fast and efficient support. It also allowed us to see all the assets on our network irrespective of the site"