• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 
System Requirements Home » Helpdesk Software Features
System Requirements

Minimum System requirements for effectively running ManageEngine ServiceDesk Plus is as below. The hard disk space grows overtime based on the stored data. More RAM space and high end processors are required depending on the Support Load and simultaneous access load.

Hardware

The following table list the hardware installation according to the number of Technician Logins.

Technician Logins

No. of Nodes

Processor Type

Processor Speed

RAM

Free Hard Disk

5-20 50-200 Intel Core Duo 1.7 GHz 1GB 20GB
20-50 200-500 3.4 GHz 2GB 40GB
50-100 500-2000 2*3.4 GHz 4GB 40GB
100-200 1000-5000 4*3.4 GHz 4GB 80GB

Operating System

Windows

  • Windows server 2012
  • Windows 2000 + SP4
  • Windows 2000 / 2003 Server
  • Windows XP Professional
  • Windows 2008 Server
  • Windows 7

Linux

  • Red Hat Linux 7.2 and above
  • Linux Debian 3.0

Supported Database

  • MySQL 4.1.18
  • MySQL 5.1.50
  • MS SQL 2000, MS SQL 2005, MS SQL 2008
  • PostgreSQL

Supported Browsers

  • Internet Explorer: v6, v7, v8 and v9
  • Firefox: v3.6 and upwards
  • Google Chrome

Have questions regarding the System requirements to run ServiceDesk Plus? Please let us help you. Kindly mail us your requirement to servicedeskplus-support@manageengine.com.