Features

• Create Predefined Responses for support queries.
• Manage Canned Responses and share it with other Support Staff.
• Different Variables and fields can be added in order to personalize the responses.
• It can be made public or private according to your convenience.

Benefits

• Reduces the response times on frequently asked questions.
• Reduces the support costs considerably due to the reduction in response and resolution times.
• It also can give a personal touch to your Support Responses with the available customizations.