• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 

Canned Responses Features

Help Desk Software - Multi-site support

Features

  • Create Predefined Responses for support queries.
  • Manage Canned Responses and share it with other Support Staff.
  • Different Variables and fields can be added in order to personalize the responses.
  • It can be made public or private according to your convenience.
 

Benefits

  • Reduces the response times on frequently asked questions.
  • Reduces the support costs considerably due to the reduction in response and resolution times.
  • It also can give a personal touch to your Support Responses with the available customizations.
Help Desk Software - Multi-site support