Resources

Help Documents  
Evaluation Guide – PDF | View Online SupportCenter Plus Evaluation Guide
Quick Start Guide for Version 11.0 or later - PDF Helps administrators get started with SupportCenter Plus with minimal configurations.
Installation Guide - View Online Helps administrators to Install, Upgrade and Host
SupportCenter Plus software.
Admin Guide - PDF | ZIP | View Online Helps administrators to configure and setup SupportCenter Plus software.
Admin Guide - 11.0 Version New View Online Helps administrators to configure and setup SupportCenter Plus software.
User Guide - PDF | ZIP | View Online Helps users to understand the tips and tricks on using the SupportCenter Plus software
Product Overview - PPT (Power Point Presentation) SupportCenter Plus Product Overview
Fact sheet - PDF SupportCenter Plus Fact sheet
Mobile Access - Mobile Client | iPhone App SupportCenter Plus for smartphones
Brochure
SupportCenter Plus Brochure | PDF SupportCenter Plus Brochure
Videos
SupportCenter Plus 11.0 Overview
Whitepaper
10 Tips to Improve Your Help Desk Service Experience - PDF
Case Studies
Case Officers Turn Heroes at Lantmannen Maskin
SupportCenter Manages Support Cases for Multiple Agencis at Vinnova
Implementing a customer facility help desk
Setting up an effective support system for Maritime Navigation Systems
World's Largest Organizations Rely On SupportCenter Plus