Add Advisory

You can add advisory notes about the account using this option. This includes all advice, consultative opinions, announcement of issues and so on. Also you have an option to display this in the request view page.

To Add Advisory,

1. Log in to SupportCenter Plus application using your user name and password.

2. Click the Accounts tab in the header pane. This opens All Accounts page.

3. Click the title of the account to be added with advisory notes. This opens the Account View Details page.

4. Under the Advisory block, click the Add Advisory button on the right hand side of the page. This opens Add Advisory page.

5. Specify the advisory in the given text box. If you wish to display the advisory in the request view page then select the option by enabling the check box. By default the check box will be selected. If you do not want to display the advisory in the request view page then de-select the check box.

6. Save the changes.