You have an option to associate products with the accounts. While adding a new account, product is not associated with the account however, even after creating an account you can associate a product to the account. On associating the products with the account, support rep handling the account will know the list of all products under the account with its price, warranty period and date of sale.
To associate a Product,
Log in to the SupportCenter Plus application with your user name and password.
Click the Accounts tab in the header pane. This opens All Accounts page.
Click the title of the account name to be associated with a product. This opens the View Account Details page.
Under the Products block, click the Associate Product button on the right hand side of the page. This opens the Associate Product page.
Select the Product Name from the combo box.
Select the Date of Sale from the calender button.
Select the Warranty Period for the product from the drop down list.
Specify the No of Units, Unit Price, Discount, Tax Rate, Net Price for the product in the given text fields.
Save the details. The associated product gets displayed under the Products block.