User Survey Settings

 

You can easily record your customer satisfaction level on various key parameters that you would like to measure about the support team and their response quality, by conducting a survey upon changing the ticket status to Closed. You can define your own survey questions and the also set the frequency of conducting the survey.   

 


The various survey related configurations and the survey related actions are,


 

 

 

ManageEngine SupportCenterPlus - Customer Support Software

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