Viewing Survey Results

Once the contact completes the survey, the support rep can view the survey results.

 

To view the survey results,

  1. Click on the Admin tab in the header pane to open the configuration wizard page.

  2. Click on Survey Results icon under User Survey Settings block. The Survey Results list view page opens.

  3. Click on the Subject of the survey result. The User Satisfaction Survey page pops up.

 

ManageEngine SupportCenterPlus - Customer Support Software

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