Deleting Requests

You can delete individual requests as well as group of requests in SupportCenter Plus.

To delete individual requests,

1. Click on the Request tab in the header pane to open the request list view page.

2. Click the Subject link of the request to be deleted.

3. From the request details page, select Actions drop down menu -> Delete option.

4. A dialog box pops up asking your confirmation on the delete operation.

5. Click Ok to proceed deleting. The request is deleted from the list.

6. Click Cancel to abort deletion.

To delete more than one request at a time,

1. From the request list view page, select the requests to be deleted from the list by enabling the check box.

2. Click the Delete button. A dialog box pops up asking your confirmation on the delete process.

3. Click Ok to proceed. The requests are deleted from the list.

4. Click Cancel to abort deletion.