Deleting Solutions

You can delete individual solutions or delete a selected group of solutions from the list view page in SupportCenter Plus.

To delete a specific solution,

1. Click on the Solutions tab in the header pane to open the solutions list view page.  

2. Click on the Subject link of the solution you wish to delete.

3. From the Solution Details page, click More Actions drop down and select Delete option.

4. A dialog box pops up asking your confirmation on the delete process.

5. Click Ok to proceed. The solution gets deleted from the list.

To delete multiple solutions,

1. From the Solution Details page, select the solutions to be deleted from the list by enabling the check box.

2. Click the Delete button.

3. A dialog box pops up asking your confirmation on the delete process.

4. Click Ok to proceed. The solutions gets deleted from the list.

5. Click Cancel to abort the deletion.