Solutions based on filters

You can view solutions based on filter from the solution list view page. In addition, you can also create new filters using the Custom View option to place solutions in specific groups. There are some pre defined filters in SupportCenter Plus as shown,

• Recent Solutions
  Lists all the recently added solution.  

• All Solutions
  Lists all the solutions irrespective of the status.

• Approved Solutions
  Lists all the solution which have been approved by the concern support rep.

• Approval Pending Solutions
  Lists the solutions that are yet to be approved by the concern support rep on submitting for approval.

• Solution - Drafts
  Displays all the solutions which are not approved and has to be sent for approval.

• Rejected Solutions
  Displays all the solutions rejected by the concern support rep.

• Expired Solutions
  Lists all the solutions with expired active period.

• Expiring in next 7 days
  Lists all solutions expiring in next 7 days.