VQManager - VoIP Call Quality Monitoring Software

This section describes the installation steps for the Distributed Edition of VQManager. This Edition work in a Central Server - Probe model.

In Windows | In Linux | In Linux Console Mode | Uninstallation

Central Server should be installed, up & running before starting the Probe Server for the first time. When Probe us started for the first time, it will try to register with the specified Central Server. If the Central Server is not running, the registration process will fail. In this case, shutdown the Probe and start the Central Server and then start the Probe Server. Then it will get registered with the Central Server. Follow the below steps for installing Central and Probe Servers.

Central Server

• Download and Execute the file ManageEngine_VQManager.exe. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Then select Central Server.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder(C:\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port and click Next. By default web-server & database ports are 8647 and 5306 respectively.
• Select the Install VQManager as a service check box to run VQManager as a Windows service.  (The startup type of this service will be automatic.)
• Select the Is Proxy Enabled check box if the Central server is behind a proxy server and click Next.
  • Enter the Proxy Settings and click Next.
• Provide name to show the folder in start menu and click Next.
• Installation of Central Server will be started.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Probe Server

• Download and Execute the file ManageEngine_VQManager.exe. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Select the Probe Server.
• Enter the Central Server Host Name and web-server/HTTP port and click Next. If you enter the wrong server name/port, the Probe cannot communicate with the Central Server.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder (C:\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port and click Next. By default web-server & database ports are 8647 and 5306 respectively.
• Select the Install VQManager as a service check box to run VQManager as a Windows service. (The startup type of this service will be automatic.)
• Select the Is Proxy Enabled check box if the Central server is behind a proxy server and click Next.
  • Enter the Proxy Settings and click Next.
• Provide name to show the folder in start menu and click Next.
• Installation of VQManager will be started.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Central Server

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Accept the License Agreement.
• Choose Distributed Edition.
• Select as Central Server.
• Agree to install on the default installation directory.
• Provide the web-server port and Database port. By default web-server & database ports are 8647 and 5306 respectively.
• Allow VQManager to be installed as a service.
• If the Central Server is behind a proxy, provide the proxy settings.
• Installation of the Central Server will be started.

Probe Server

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Accept the License Agreement.
• Choose Distributed Edition.
• Select as Probe Server.
• Enter the Central Server Host Name and web-server/HTTP port and click Next. If you enter the wrong server name/port, the Probe cannot communicate with the Central Server.
• Agree to install on the default installation directory.
• Provide the web-server port and Database port. By default web-server & database ports are 8647 and 5306 respectively.
• Allow VQManager to be installed as a service.
• If the Probe Server is behind a proxy, provide the proxy settings.
• Installation of the Central Server will be started.

Central Server:

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Execute the following command: ./ManageEngine_VQManager.bin -console to view the installation wizard.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Then select Central Server.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder (root\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port and click Next. By default web-server & database ports are 8647 and 5306 respectively.
• Select the Install VQManager as a service check box to run VQManager as a service. (The startup type of this service will be automatic.)
• Select the Is Proxy Enabled check box if the Central server is behind a proxy server and click Next.
  • Enter the Proxy Settings and click Next.
• Provide name to show the folder in start menu and click Next.
• Installation of Central Server will be started.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Probe Server:

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Execute the following command: ./ManageEngine_VQManager.bin -console to view the installation wizard.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Then select Probe Server.
• Enter the Central Server Host Name and web-server/HTTP port and click Next. If you enter the wrong server name/port, the Probe cannot communicate with the Central Server.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder (root\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port and click Next. By default web-server & database ports are 8647 and 5306 respectively.
• Select the Install VQManager as a service check box to run VQManager as a service. (The startup type of this service will be automatic.)
• Select the Is Proxy Enabled check box if the Central server is behind a proxy server and click Next.
  • Enter the Proxy Settings and click Next.
• Provide name to show the folder in start menu and click Next.
• Installation of Central Server will be started.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Windows:

• Shut Down VQManager (Make sure that the ManageEngine VQManager service is stopped if installed as a Windows service)
• Open a command prompt, go to <VQManager_Home>\bin directory ( by default it is C:\ManageEngine\VQManager\bin ) and execute the below command shutdown.bat
• Exit out of the command prompt and close all files, folders opened in the VQManager Home directory
• Click Start > Programs > ManageEngine VQManager > Uninstall
• You can also uninstall from Control Panel > Add/Remove Programs.

Linux:

• From the command line, go to <VQManager_Home>/bin directory ( by default it is /root/ManageEngine/VQManager ) and execute the below commands
      sh shutdown.sh
• Exit out of the command prompt and close all files, folders opened in the VQManager Home directory
• Execute the command ./uninstaller.bin from the <VQManager_Home>/_uninst directory.