VQManager - VoIP Call Quality Monitoring Software

Enterprise Edition

System Requirements

This section describes the installation steps for the Distributed Editionof VQManager. This Edition work in a Central Server - Probe model.

In Windows | In Linux | UnInstallation

Central Server should be installed, up & running before starting the Probe Server for the first time. When Probe us started for the first time, it will try to register with the specified Central Server. If the Central Server is not running, the registration process will fail. In this case, shutdown the Probe and start the Central Server and then start the Probe Server. Then it will get registered with the Central Server. Follow the below steps for installing Central and Probe Servers.

Central Server

• Download and Execute the file ManageEngine_VQManager.exe. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Then select Central Server.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder(C:\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port and click Next.
• Select the checkbox to install VQManager as service.(By default it will be selected. Uncheck if you do not wish to install as service) and click Next.
• Provide name to show the folder in start menu and click Next.
• Installation of VQManager will be started.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Probe Server

• Download and Execute the file ManageEngine_VQManager.exe. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement and click Yes.
• Select the Distributed Edition.
• Select the Probe Server.
• Provide the associated Central server Host name and web-server port number
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder(C:\ManageEngine\VQManager) and click Next.
• Provide the web-server port and Database port for Probe and click Next.
• Select the checkbox to install VQManager as service.(By default it will be selected. Uncheck if you do not wish to install as service) and click Next.
• Provide name to show the folder in start menu and click Next..
• Installation of VQManager will be started.
• You have an option to fill the Registration form for free Technical support during evaluation. The Provide the details and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Central Server

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Execute the downloaded file. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement. Click the accept radio button and click Next.
• Provide the web-server port and Database port and click Next.
• Select the checkbox if you want to install VQManager as service.
• Select the Distributed Editionand click Next.
• Select Central Server and click Next.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder(/root/ManageEngine/VQManager) and click Next.
• You will be prompted to confirm to install VQManager in the shown folder. Click Yes to continue or No to change the selected directory.
• Installation details are shown. Click Next to continue with installation.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Probe Server

• Download ManageEngine_VQManager.bin for Linux and assign executable permission using the command chmod a+x ManageEngine_VQManager.bin.
• Execute the downloaded file. The Installation Wizard is displayed. Click Next to continue.
• Read the license agreement. Click the accept radio button and click Next.
• Provide the web-server port and Database port and click Next.
• Select the checkbox if you want to install VQManager as service.
• Select the Distributed Editionand click Next.
• Select Probe Server and click Next.
• Provide the associated Central server Host name and web-server port number.
• Browse to the folder where you want to install VQManager if you do not wish to install VQManager in the default folder(/root/ManageEngine/VQManager) and click Next.
• You will be prompted to confirm to install VQManager in the shown folder. Click Yes to continue or No to change the selected directory.
• Installation details are shown. Click Next to continue with installation.
• Fill the Registration form for free Technical support during evaluation and click Next.
• Finally, you would be given two options - 1. To view the Read Me file 2. To Start VQManager as Service. (Option 2 only If you have selected the install as Service option)
• Click finish to complete the installation.

Windows:

• Shut Down VQManager (Make sure that the ManageEngine VQManager service is stopped if installed as a Windows service)
• Open a command prompt, go to <VQManager_Home>\bin directory ( by default it is C:\ManageEngine\VQManager\bin ) and execute the below command shutdown.bat
• Exit out of the command prompt and close all files, folders opened in the VQManager Home directory
• Click Start > Programs > ManageEngine VQManager > Uninstall
• You can also uninstall from Control Panel > Add/Remove Programs.

Linux:

• From the command line, go to <VQManager_Home>/bin directory ( by default it is /root/ManageEngine/VQManager ) and execute the below commands
      sh shutdown.sh
• Exit out of the command prompt and close all files, folders opened in the VQManager Home directory
• Execute the command ./uninstaller.bin from the <VQManager_Home>/_uninst directory.