VQManager - VoIP Call Quality Monitoring Software

Enterprises today rapidly adopt VoIP foreseeing huge savings in telecommunication costs. In many cases, the VoIP Engineer bears the brunt of fire-fighting the poor voice quality experienced through VoIP as compared to the erstwhile communications system. With disparate VoIP protocols, QoS issues & rapid expansions, VoIP problems crop up even after undergoing recommended pre-deployment testing. The dynamic, specialist role of the VoIP Engineer is greatly put to test.

VQManager provides a simple, one-window view to the whole VoIP network and any of its associated problems. The product´s call-centric approach to monitoring and reporting allows for deep drill-down & incisive diagnosis from problem endpoint down to the detailed raw packet displays. Search options throughout tabular displays allow for quick access to problem calls by querying on Call Identifier/ Call Status/ Status Code/ Initiator/ Participant.

Typical VoIP problem diagnosis

The VoIP engineer responsible for installing and commissioning routers, switches, gateways, call servers, PBXs, IP phones, softphones etc saves considerable time while deploying VQManager, a software-only solution, unlike other hardware-based monitoring solutions. With minimal configurations required, be it in a multi-protocol environment or a NATed environment, VQManager which is easily downloaded, installed & configured is your quickest way to simplifying those crucial VoIP monitoring tasks.

Try out our fully functional trial version of VQManager in your real-time environment and see the product work for you!

"Overall downtime costs average 3.6 percent of annual revenue, a significant number, and one likely to surprise many large organizations"

The ever-changing, growing dependency of business on the network and VoIP in particular, now brings greater focus and appreciation of the Network Administrator´s role in keeping the network up and optimized. A tool that keeps 24x7 vigil on your VoIP network´s important QoS parameters is but a very basic requirement in catering to the demanding roles of a Network Administrator.

True empowerment comes when possible VoIP quality degradations or failures are easily prevented. With VQManager one can configure alerts using multiple criteria and multiple thresholds eg. Generate email alerts on packet loss greater than 20%, SNMP traps on packet loss greater than 30%. Alerts come with details of affected calls and this helps identify problem spots. Your quick, informed actions can then save your organization costly down-time.

VQManager is designed with customization options throughout features of the product. Right from the way vital network QoS parameters – packet loss, delay, jitter & MOS scores – are reported to the custom alarms and reporting options, the Network Administrator is provided all necessary flexibility in configuring a whole new VoIP analyzer-optimizer out of VQManager. Try out our fully functional trial version of VQManager in your real-time environment and see the product work for you!

No more is IT in an organization considered as utility resource. Industries like health-care, banking, hospitality & BPOs, see IT infrastructure and VoIP in particular as business enablers without which the businesses themselves could fail. As an IT Manager you will need a solution to not just keep a constant watch on infrastructure health but also one that will help in planning/strategizing your network management requirements.

VQManager´s comprehensive reporting profiles on call activity, call quality, bandwidth utilization and user activity provide important inputs for further capacity additions. Apart from default reporting profiles, reports can be created with multiple criteria to focus on targeted pain points and the same reports can be scheduled and emailed to desired recipients for required actions to be taken.

Why not try a VoIP Monitoring solution that will sit live on your network and report on all degradation/faults to a higher Network Management System? For thresholds crossed, VQManager can be configured to send SNMP traps to systems such as the ManageEngine OpManager, IBM Tivoli, HP OpenView etc so that you have on a single console, both network and voice health status.

Call toll-free at 1-888-720-9500 for more information or click here to request a technician-assisted demo of VQManager.