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In addition to the licensing model based on Number of Endpoints/IP
Phones, VQManager also provides a licensing model based on 'Concurrent
Calls'. 'Concurrent calls' is defined as the number of simultaneous
active calls captured by VQManager at any point of time. The
'Concurrent calls' based license is meant for Service Providers
who offer VoIP monitoring service to their end-user customers and Large
Enterprises who have a huge number of IP phones. This
licensing model is based on the maximum number of concurrent calls in
the network. For example, if you purchase a license for 100 concurrent
calls, you can monitor at most 100 concurrent calls 'live' in your
VoIP network at any point of time. Calls beyond that will not be
monitored. In case you are using Distributed Edition, concurrent calls
are
calculated across sites.
For monitoring more calls, upgrade the license to a higher number of concurrent calls. This type of licensing is based on annual subscription, which means that usage of the product will be valid only for one year, beyond which the subscription has to be renewed.
Professional Edition:
After applying the concurrent call license, VQManager monitors all the
calls happening in the network and at any instance, if the maximum
concurrent call limit exceeds the licensing limit, VQManager drops the
excess calls from being monitored. VQManager notifies on such dropped
calls by displaying the message 'Dropped calls
from monitoring due to licensing' on the VQManager web-client
above the product's tabs.
Distributed Edition:
In the Distributed Edition, the concurrent call license count are
distributed to the
Probe Servers. If the individual Probe Server's allocated concurrent
call license count is
violated, that particular Probe Server alone drops the excess calls
from being
monitored. An error message 'Dropped calls from
monitoring due to licensing' is displayed in that Probe Server
web
client. In such case you can either redistribute the license count or
upgrade to the license.
VQManager provides information on the number of dropped calls in a tool tip which says 'x calls dropped from monitoring due to Concurrent call licensing limit. Please upgrade the license to monitor the calls with out dropping.'
Note: Concurrent Call Licensing is applicable only while accessing VQManager in Sniffer Interface. |
VQManager provides a summary report on concurrent calls being monitored under 'Reports' tab -> 'Concurrent Calls Report'. Here one can find how many concurrent calls are happening in the network at any point of time.
There exists an option to trigger an alarm based on number of concurrent calls, this helps in notifying if number of concurrent calls greater than 'x' value and number of occurrences more than 'y' value to the user through an e-mail or by sending SNMP traps
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