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Enabling QoS data from CMR files for Cisco Call Manager for getting same MOS score as generated by the call manager.
Endpoints UnMonitor list to drop calls from unwanted endpoints from being monitored.
No MOS Calls view introduced.
Enhanced UI framework and data handling algorithm for improved performance & reporting
Fixed the issue while parsing Avaya S8700 CDRs.
Endpoints based calls Navigation Issue fixed.
Endpoints based multi-day Unsuccessful Calls listing issue fixed.
Index files cleanup issue fixed.
Some stale active calls issue fixed.
Integrated "Global Search" for easy and faster search across calls and endpoints
Added support for latest libpcap6 for Linux
Added support for WinPcap 4.1.1 version enabling support for Windows 7, Vista and 2008 server
Fixed the issue while exporting call records more than 1000 count as PDF/CSV
Fixed the CDR cleanup issue
Fixed the multi-day Endpoints list issue in Endpoints details page
Monitor Tab
Added a new trend graph 'Call Quality Trend' based on Good, Tolerable and Poor quality calls and time
Added a new pie chart 'Call By Status' depicting the Successful, Unanswered, Error and Unmonitored calls
Added a new view for Tolerable quality calls along with Good and Poor Quality calls, and provided links for drill down from various places
Calls Tab
Added a new sub-tab 'Call Report' common to CDR and Sniffing data input options
Added a new trend view based on 'Average Call Duration(ACD)' and time
Added a new pie chart 'Quality Split' having Good, Tolerable and Poor quality calls
Added a new pie chart 'Unsuccessful Calls Split', for viewing top 10 call tear-down reason and status code
Added the all call view in the 'Calls Report' sub-tab for quicker reference
CDR data - input
Added a new sub-tab 'Call Report' common to CDR and Sniffing data input options
Added a new trend view based on 'Average Call Duration(ACD)' and time
Added a new pie chart 'Quality Split' having Good, Tolerable and Poor quality calls
Added a new pie chart 'Unsuccessful Calls Split', for viewing top 10 call tear-down reason and status code
Added the all call view in the 'Calls Report' sub-tab for quicker reference
QoS calculation for Initiator and Participant of a call is added
New enhancements added in CUCM 7.0 CMR processing
Introduced enhanced algorithm to move stale calls to Unmonitor call category
Licensing
For CDR the IP Phone based license alone is applicable. Being non-real time data, the Concurrent calls license based on active calls is not recommended for CDR data-input option.
Modified
Call category based column selection in multi-day calls summary view.
Modified the Participant name mentioned as 'null'
Removed Concurrent calls view from Quick links, it can be accessible at Reports page while choosing Sniffer option
Removed
Issues while parsing CDR with quotes(") has been fixed
Fixed few bugs in removing the stale waiting calls
Resuming the CDR processing on server restart
The values modified in the 'Configuring QoS' metrics will get effected in dial graph threshold
Added some enhancement to continue processing of CDR, even if few files in the directory got deleted
New Licensing model based on 'Concurrent Calls' exclusively for 'Service Providers'.
Ability to create 'Schedulers' for predefined reports and e-mail them as PDF files.
New User interface for 'Reports' tab for better usability.
New history(summary) view added for multiday Calls and Registrations data.
Added Concurrent calls reports in the Quick links across all tabs for easy one-click access.
Added 'Multiday views' in Custom reports.
Added support for processing Avaya S8700 CDRs, Cisco Unified Communications Manager(CUCM) 6.1 and 7.0 CDR formats.
New and improved data storage mechanism and database schema to cater to huge volume of data stored across multiple days.
Improved Server side processing of raw packets by introducing buffering mechanism.
Product is made as multi-threaded application for effective utilization of the available RAM and processor of server box.
Optimized Database writing queries.
Handling duplicated RTP/RTCP media packets to avoid incorrect QoS metrics calculations.
Separate 'SIP Registrations' processing logic to reduce the overhead in Call Processing thread.
Support for monitoring calls from tel:
Improved page loading time for 'SIP Registrations'.
Improved usage of MyIsam tables along with InnoDB for better performance in DB Write & Read operations.
Introduced new logic for data collection for Custom reports for optimal performance.
Improved SIP and SCCP packet processing to cater to different VoIP Environments.
Proper handling of H.323 calls with 'UndefinedReason' call termination packets.
Efficient 'Database Clean up' policy with 1/100 th reduction in cleanup time, especially for huge volumes of data stored in DB.
User Interface alignment bugs fixed.
Fixed few use cases related issues in 'unmonitoring' calls in conference call scenarios.
Duplication in 'Alarms' fixed.
Included a new, separate clean-up option for registrations. The clean-up policy by default deletes registration data older than 3 days.
Included a new alarm profile based on concurrent calls.
No more are calls categorized as 'illegal calls' with status code 9000.
Redesigned the reports page to make it more readable and for easy access.
VQManager needs at-least one Admin and Operator level account for its proper functioning while creating new users. Hence deleting the default Admin & Guest user is disabled.
Fixed various User Interface alignment issues.
Introduced enhancement in deriving jitter statistics from the RTCP streams to avoid spurious values.
Introduced enhancement in deriving delay statistics.
Provision to add more than three criteria while defining a custom report profile.
Added few default custom report profiles namely GoodQualityCallsReport, SuccessfulCallsReport, UnsuccessfulCallsReport.
Removed categorization of calls with Status Code 9000
Themes are modified for better user experience.
Processing of Cisco CDRs received as syslog messages fixed.
Fixed call processing failure when 'Auto-discovery' is disabled in the 'Monitored Endpoints' section.
The problem with reporting of monitored endpoints in the bandwidth and voice quality reports is fixed.
The reports exported as a pdf file having wrong time in the file name is fixed.
Support for H.323 protocol
Concurrent calls reports
Configuration wizard for easy set-up
Voice Quality graphs enhanced with drill-down options
Full support for Cisco CallManager 6.x environments
SIP registration views enhanced to load pages faster
Option to auto-end calls whose RTP flows stopped for 'x' duration
Option to "unmonitor" calls with no signaling packets for 'x' duration
User given the option to manually "unmonitor" stale active calls
Option to delete stale active calls
Proper processing of calls that originate from PSTN phones and terminating in SCCP Phones
Displaying the reason for calls to be moved to the unmonitored state for better understanding
Additional listing of Endpoints by their phone ID
Better formating of Octets transfer in a call
Licensing based on number of unique phone IDs discovered
Option to import monitored phone IDs from a CSV/TXT files
Option to export the monitored Phone IDs as CSV
New log-in screen
Default Monitor tab view changed to "Summary Report" view
Issue in scheduling the database clean up task has been fixed
Support for parsing SIP URL with upper and lower case
Fixed the issue while configuring a MOS Trend based alarm profile with SNMP trap enabled
Fixed the issue on entering duplicate email ids in a same threshold while creating an Alarm profile creation
Issue while creating PNG images in Windows Vista machine has been fixed
Fixed an issue in generating PDF/CSV files for endpoints containing special characters
Option to create and send a packet capture from the VQManager web interface
Changed the JAVA version bundled with VQManager to JRE 1.5.0._11
System requirements: Linux distributions used needs standard C++ libraries (libstdc++) and GCC (4.0 or above) core libraries (libgcc)
VQManager Professional Edition released
Support for Cisco Skinny protocol
Windows 64-bit support
Schedued export of Custom Reports
CallFlow information is enhanced with the addition of raw SIP and Skinny packet information.
Call processing rate enhanced to cater to higher call traffic loads
All client views are enhanced to load the pages faster
Controlling of Refresh rate for Active calls and Live Reports
Configurable QoS parameters for Call Trend View graph
Resource Group Menu bar added in the Endpoint tab's Navigation bar
Current Status of each Endpoint is not shown in the Endpoints summary list
Alarm categorization based on Severity
Call Status based Custom Reports
Removed Live Reports from the Reports tab
Time Zone setting removed
Automatic scheduled backup of data is removed
Auto-download of new CDR files from directories via FTP
Support for PortaOne CDRs
New Monitor page UI with Live & Summary split-up
Live Reports View to get a snapshot of the current status of the network
Alarm categorization based on Severity in Monitor Page
Better representation of Voice Quality and Traffic monitor graphs
Refresh Page now option
Frequently Used Devices, Recent Calls, Recent Alarms and Top Talkers views are removed from the Monitor page.
Revamp of the Syslog server settings page
Endpoint details are enhanced with a more in-depth information.
Revamp of the Quick Links section
Fixed the issue of VQManager stopping the display of calls after a week's run
Calls are moved to unmonitored state if VQManager doesn't detect any activity (like RTP packets) for more than 5 minutes. This avoids showing the completed calls in the active calls page.
Fixed the issue of the Mail Server Setting not getting effected in the Alarm Generation
Support for efficient database administration with provision for scheduled Database backup & cleanup
Support for running VQManager server as service in Linux
Support for Network Address Translation (NAT)
Support for call processing in multi-VLAN networks
Processing of abbreviated SIP-Headers enabled
Provision for filtering the time component into ‘Business Hours’ and ‘Non-Business Hours’ and generating alarms based on the same
Provision for MOS Trend based alarm generation
Enhanced SIP error code based alarm profile with provision to ‘exclude’ SIP code in ‘like’ condition
Support for importing directories in CDR log import
Support for parsing of the Swyx 6.0 & Tekelec 5.6 CDRs
Status Code based search enabled in all call list views
Initiator, Participant URLs and Minimum, Maximum & Average values of QoS metrics have been added as optional columns in all call list views
Minimum, Maximum & Average values of QoS parameters are shown in all call details and endpoint details
Provision for setting VQManager time zone based on user's time zone
Enhanced pre-defined reports with addition of two new reports - Bandwidth Usage Report and Voice Quality Report
Enhanced licensing policy with support for limiting the endpoints by ‘Incoming and Outgoing SIP-URL’
Earlier, in the case of RTP ringing tones, zero values were shown for Packet Count and Octet Count (pcount/ocount). This issue has been fixed.
Earlier, high packet loss values were shown in the call start up for RTP ringing tones. This has been fixed.
Hitherto, call flow was depicted until receiving RTCP-bye only. Henceforth, it would extend till receiving SIP-Bye.
In some instances, Codec was shown as UNKNOWN despite the presence of codec data. This has been fixed now.
The calls that remained "Active" while shutting down the server, have been moved to the 'UnMonitored Calls' category.
In the case of calls of very short duration, there were some memory leak in the server. This has been fixed.
When one tries to import an already imported CDR file again, only the difference between the two versions, if any, would be parsed to avoid duplication of calls.
Earlier, giving same name for a custom report and a resource group was not allowed. This issue has now been fixed.
Earlier, the Syslog-CDRs were not persisted in the database. Henceforth, they will be persisted in the database.
Earlier, there were issues in launching the VQManager web client from the windows tray-icon. This has now been fixed.
SIP registrations are not processed by default. It can be enabled through Sniffer Configuration UI
Login & Admin pages have been revamped
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