Concurrent call licensing

 

The licensing model

In addition to the licensing model based on Number of Endpoints/IP Phones, VQManager also provides a licensing model based on 'Concurrent Calls'. 'Concurrent calls' is defined as the number of simultaneous active calls captured by VQManager at any point of time. The 'Concurrent calls' based license is meant for Service Providers who offer VoIP monitoring service to their end-user customers and Large Enterprises who have a huge number of IP phones. This licensing model is based on the maximum number of concurrent calls in the network. For example, if you purchase a license for 100 concurrent calls, you can monitor at most 100 concurrent calls 'live' in your VoIP network at any point of time. Calls beyond that will not be monitored. In case you are using Distributed Edition, concurrent calls are calculated across sites.

For monitoring more calls, upgrade the license to a higher number of concurrent calls. This type of licensing is based on annual subscription, which means that usage of the product will be valid only for one year, beyond which the subscription has to be renewed.

Is your license sufficient?

Professional Edition:
After applying the concurrent call license, VQManager monitors all the calls happening in the network and at any instance, if the maximum concurrent call limit exceeds the licensing limit, VQManager drops the excess calls from being monitored. VQManager notifies on such dropped calls by displaying the message 'Dropped calls from monitoring due to licensing' on the VQManager web-client above the product's tabs.

 
Distributed Edition:
In the Distributed Edition, the concurrent call license count are distributed to the Probe Servers. If the individual Probe Server's allocated concurrent call license count is violated, that particular Probe Server alone drops the excess calls from being monitored. An error message 'Dropped calls from monitoring due to licensing' is displayed in that Probe Server web client. In such case you can either redistribute the license count or upgrade to the license.

How many dropped calls due to licensing limit?

VQManager provides information on the number of dropped calls in a tool tip which says 'x calls dropped from monitoring due to Concurrent call licensing limit. Please upgrade the license to monitor the calls with out dropping.'

 

 

 

Note:

Concurrent Call Licensing is applicable only while accessing VQManager in Sniffer Interface.

 

 

Concurrent call features

Concurrent call report

VQManager provides a summary report on concurrent calls being monitored under 'Reports' tab -> 'Concurrent Calls Report'. Here one can find how many concurrent calls are happening in the network at any point of time.

 

Concurrent call alarms

There exists an option to trigger an alarm based on number of concurrent calls, this helps in notifying if number of concurrent calls greater than 'x' value and number of occurrences more than 'y' value to the user through an e-mail or by sending SNMP traps

 

 

 

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