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In addition to the search option available to search the respective Calls/Endpoints list in VQManager, there is a "Global Search" option available for faster and product wide search. You can use this search in all the seven tabs available.
The Global Search option will be beside the Support tab, as shown in the below image, which provides two options, "Calls Search" and "Endpoints Search". Clicking on the lens icon in the search text box gives you the drop down to select what needs to be searched, Calls or Endpoints.
Unable to perform a search that fulfills your desired search list ? Here are a few search tips that you can utilize while conducting a search operation.
The below list shows the parameters/fields for which the search operation can be performed
Initiator
Participant
InitiatorURL
ParticipantURL
InitiatorIPAddress
ParticipantIPAddress
CallStatus
StatusCode
Protocol
CallIdentifier
PHONEID
NAME
URL
IPADDRESS
Note: The above fields used for search are NOT case sensitive |
Simple Search is the most commonly used search tip. Just type in a word or a group of words and search. This will search all fields of Calls/Endpoints
For Example, if the string John is given as search text, then this text "John" will be searched in all the fields and search results are shown.
Use double quotes to search exact phrases or words.
For example, here's how to type a phrase within double quotes. The search returns the exact phrase.
"ManageEngine VQManager 6310 release"
Limit the search to the specified field.
For example, here's how to search results with IPPhone 1 as initiator or IPPhone 2 as participant.
Initiator:"IPPhone 1" Participant:"IPPhone 2"
The above three search options namely, simple search, phrase search and field search, can be combined to display results.
sip "IPPhone 1" Participant:"IPPhone 2"
A "+" symbol in front of the search word displays results precisely as you have typed it. Please note a space before the "+" symbol is mandatory.
For example, here's how to search for calls with "IPPhone 1" as initiator and "IPPhone 2" as participant
+(Initiator:"IPPhone 1") +(Participant:"IPPhone 2")
Note:
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A " "(space) between the search words is similar to OR operation.
For example, here's how to search for calls with "IPPhone 1" as initiator or "IPPhone 2" as participant
(Initiator:"IPPhone 1") (Participant:"IPPhone 2")
A "-" symbol in front of the search word displays results that does not contain the word. Please note a space before the "-" symbol is mandatory.
For example, here's how to search for calls with "IPPhone 1" as initiator and "IPPhone 2" not as its participant
(Initiator:"IPPhone 1") -(Participant:"IPPhone 2")
WildCard search consists of the symbols "?" and "*", which is used as a placeholder or substitute for a sequence of characters or words.
For example
Re?l : Returns results for Reel, Real
Re* : returns results for Read, Research, Real, Reel, Recreation, Resource and much more
Note: The search string should not start with a wild card character. |
Limitations:
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