Installation & Getting Started

Contents

Overview

Welcome to ManageEngine VQManager!

 

This section provides information on how to install VQManager in your system. System Requirements for VQManager, prerequisite software needed to work with the product, how to install VQManager, how to start and shutdown the server and how to connect Web-Interface after successfully starting the server have been dealt with in this section.

System Requirements

Hardware

Operating systems

Web-Interface

Processor*
 

  • 1.8 GHz PentiumŪ processor

RAM*
 

  • 1GB

 

Hard Disk
 

  • 2 GB for product & database

Windows
 

  • Windows 2000 SP4

  • Windows XP Professional

  • Windows Vista

  • Windows 7

  • Windows 2003/2008 Server

 

Linux
VQManager 6.3 installation requires the standard C++ libraries(libstdc++) and GCC(4.0 or above) core libraries(libgcc). The following list contains the minimal Linux distributions that contain these libraries:

  • Red Hat Enterprise Linux 4.4

  • Mandriva 2006

  • Debian 4.0

  • Ubuntu 5.10

  • CentOS 5

  • SuSE Linux 10

  • Fedora Core 4

For more details on GCC compatibility see: GCC libraries incompatibility

Web-Interface requires one of the following browsers to be installed in the system:
 

  • IE 6.0 and above (on Windows)

  • Mozilla 1.7 and above (on Windows and Linux)

  • Firefox 1.0.5 and above (on Windows and Linux)
     

VQManager is optimized for 1024 x 768 resolution and above.

 

 

 

* Optimal hardware configurations required depends on the number of simultaneous calls that happen in the network. The following table recommends the RAM size requirements for different numbers of simultaneous calls.

No. of simultaneous calls

Processor speed*

RAM*

0-50

51-100

101-300

301-500

501-800

800-1000

1.8 GHz

1.8 GHz

2 GHz

2 GHz, Dual Core

2 GHz, Quad Processor

4 GHz, Quad Processor

1 GB

2 GB

4 GB

4 GB

8 GB

16 GB


Note: A minimum of 100 MB of disk space is consumed by the database for every 10,000 calls' data stored.

Prerequisites

Prerequisite Software

VQManager requires the following platform-specific software:
 

 

Note: If the aforesaid software is not present in the system, VQManager Server will not start. So, ensure  pcap libraries (for Linux) are present.

Prerequisite Setups

Components of VQManager

The VQManager download consists of the following components:

 

Installing VQManager

In Windows

In Linux

In Linux(Console Mode)

Starting & Shutting Down VQManager

In Windows

In Linux

  • To Start the server

    • Navigate to <VQManager_Home>/bin directory

    • Execute "run.bat"

 

                        -OR-
 

    • Navigate to <VQManager_Home>/bin directory

    • Execute "startVQManager.bat"


  • To Start the server

 

    • Open a console and navigate to <VQManager_Home>/bin directory (as root user)

    • Execute the script "sh run.sh"

  • To Stop the server

 

    • Open a console and navigate to the <VQManager_Home>/bindirectory

    • Execute "shutdown.bat"


  • To Stop the server

 

    • Open a console and navigate to <VQManager_Home>/bindirectory

    • Execute the script "sh shutdown.sh"

  • To Reinitialize the DB


    • Open a console and navigate to the<VQManager_Home>/bindirectory

    • Execute "reinitializeDB.bat"


  • To Reinitialize the DB


    • Open a console and navigate to <VQManager_Home>/bindirectory

    • Execute the script "sh reinitializeDB.sh"


VQManager as a Service

The VQManager product can be installed as a Windows/Linux service during the installation time itself. Just in case this was missed out, you can still install the VQManager as a Windows/Linux service through the following means:


In Windows

In Linux

  • To Install the Service

    • Navigate to <VQManager_Home>/bin directory

    • Execute "wrapper.exe -i ..\conf\wrapper.conf"

 


  • To Install the Service

    • Open a console and navigate to <VQManager_Home>/bin directory (as root user)

    • Execute the script "sh setup-service.sh install"

  • To Start the server

 

    • Open a console and navigate to the <VQManager_Home>/bindirectory

    • Execute "wrapper.exe -c ..\conf\wrapper.conf"


  • To Start the Server

 

    • Open a console and navigate to <VQManager_Home>/bindirectory

    • Execute the script "/etc/init.d/vqmanager-service start"

  • To Stop the Server


    • Open a console and navigate to the<VQManager_Home>/bindirectory

    • Execute "wrapper -p ..\conf\wrapper.conf" or "net stop vqmanager"


  • To Stop the Server


    • Open a console and navigate to <VQManager_Home>/bindirectory

    • Execute the script "/etc/init.d/vqmanager-service stop"


Connecting Web Interface

 

http://<hostname>:portnumber/

 

where  
 

<hostname> - host where VQManager server is running

 

Default port is 8647. [8647 stands for voip in the telephone/mobile dial pad].

 

e.g. http://localhost:8647/.

 

 

Ports Used by VQManager

VQManager uses the following four ports:

 

Uninstalling VQManager

In Windows

In Linux

 

Next Section covers ....

 

 


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