Monitoring Vital Parameters

Contents

 

Overview

The "Monitor" tab is the first UI that appears after connecting the Web Client. It provides a consolidated view of current state of the VoIP network as seen in the selected view port. It is like a dashboard from where you can get to know about all the important parameters at a glance - that is, everything needed to monitor the health of your VoIP infrastructure from a single screen.

 

The dashboard view loaded by default shows a summary of vital quality parameters over a user-defined time period. By default, the present day’s call details are shown. You can have a summarized view of calls that have happened over a defined time period by selecting the required date range from the calendar component on the top left hand corner.

 

The "Monitoring tab" has the following:

 

 

 

Call Volume Graph

 

Output Formats

 
 

Choosing the Time Interval

 

The Call Volume graph represents a summary of the calls that have happened over the time period as chosen in the calendar. You can split this time-period into intervals according to your requirement.  

     

For example, if you have set the calendar to display past one month’s call summary, you have the option of splitting the graph into intervals of 7 days (4 bars), or 15 days (2 bars) or for the whole month (1 bar) itself.

 

You can select the required time-interval using the drop-down "Plot data every" available under the graph.

 

 

 

Voice Quality Graph

 

Choosing the Time Interval

 

The Voice Quality graph represents a summary of the QoS statistics of the calls that have happened over the time period as chosen in the calendar. You can split this time-period into intervals according to your requirement.  

 

For example, if you have set the calendar to display past one month’s call summary, you have the option of splitting the graph into intervals of 7 days (4 plot-points), or 15 days (2 plot-points) or for the whole month (1 plot-points) itself.

 

You can select the required time-interval using the drop-down "Plot data every" available under the graph.

 

 

Configure QoS

 

The QoS metrics can be customized according to the your VoIP quality requirements. The system administrators can define the threshold value for the Delay, Jitter, Packet Loss, MOS and R Factor value. The minimum and maximum value of tolerable value helps in determining the good and poor quality score. QoS metrics below the minimum threshold level would be classified as "Good" while the metrics exceeding the maximum threshold value will be termed "Poor".

 

To configure QoS metrics tolerable range

 

 

Note:

1. QoS metrics below the minimum threshold level would be classified as "Good" while the metrics exceeding the maximum threshold value will be termed "Poor". However for MOS metrics vice versa of this rule will apply.

2. After re-configuring the QoS thresholds in Configure link, the changes will take effect in the latest data to be collected. The history data will not get altered inline with new thresholds. This may lead to data mismatch on the day of re-configuring

 

Call Quality Trend

 

 

 

 

Call By Status

 

 

 

 

Traffic Monitor Graph

Note: The Traffic Monitoring Graph is available only for Sniffer data input option.

 

 

Output Formats

 

 

Choosing the Time Interval

 

The Traffic Monitor graph represents the bandwidth summary of the calls made during the time-period as set in the calendar. You can split this time-period into intervals according to your requirement.  

 

For example, if you have set the calendar to display past one month’s call summary, you have the option of splitting the graph into intervals of 7 days (4 plot-points), or 15 days (2 plot-points) or for the whole month (1 plot-point) itself.

 

You can select the required time-interval using the drop-down "Plot data every" available under the graph.

 

TrafficMonitor

 

 

Total alarms

 

 

Next Section covers ....

 

    All about Calls

 


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