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The SIP "Registration Request" section is available on the left hand side panel below the Resource Groups section. Administrators can view the various SIP registrations requests like successful requests, unregistration requests and failed requests. To get the required information on the different Registration request types, click on the respective links under the "Registration Request" heading. The various registration requests that can be viewed are:
In the the above Registration Request lists, you can get the Registration Details of all the Registration Requests from any particular phone by clicking on the Phone URL.
The "Registrations by Endpoints" view provides a summary of the registration, unregistration and failed registrations along with the current status grouped by the endpoints URLs.
The tabular view has details on the Phone URL, the total number of Registered requests, the total number of Unregistered requests, the number of failed requests, the Total number of Registration requests, Last registration Time and the current Status of the URL (registered / unregistered).
The data can be further drilled down by clicking the linked numbers showing the number of requests - registered / unregistered / failed / total.
This list can be arranged in ascending or descending order of Phone URL by clicking on the arrow next to the Phone URL header.
You can search for Registration requests from a particular Phone URL or search by the Status of the requests (Registered/Unregistered) by clicking on the lens icon found on the top-right side of the list.
This calls list can be exported as a PDF or CSV file or emailed as a PDF attachment to a number of E-mail Ids. This can be done through the respective icons - CSV icon, PDF icon and mail icon, found on the right-hand side just above the list. The PDF document can have a maximum of 10 columns information displayed at a time.
The "Successful Requests" view displays all the successful SIP registration requests.
The details shown are the Phone URL, the Registrar URL, the Phone IP, the Registration Time, the Status (Registered or Unregistered) and the registration's Expiry time (in seconds).
This Registration Request list can be exported as a PDF or CSV file or emailed as a PDF attachment to a number of E-mail Ids. This can be done through the respective icons - CSV icon, PDF icon and mail icon, found on the right-hand side just above the list. The PDF document can have a maximum of 10 columns information displayed at a time.
You can search for Registration requests from a particular phone URL / Registrar URL / Phone IP / Status of the requests (Registered/Unregistered) by clicking on the lens icon found on the top-right side of the list.
The data can be further drilled down to give the Registration Details for the particular Registration Request by clicking the linked Phone URL.
The "Unregistration Requests" view displays all the successful unregistration requests.
The details shown are the Phone URL, the Registrar URL, the Phone IP, the Registration Time, the Status (Registered or Unregistered) and the registration's Expiry time (in seconds). (An unregistration request is always sent with an Expiry time of zero seconds)
This Registration Request list can be exported as a PDF or CSV file or emailed as a PDF attachment to a number of E-mail Ids. This can be done through the respective icons - CSV icon, PDF icon and mail icon, found on the right-hand side just above the list. The PDF document can have a maximum of 10 columns information displayed at a time.
You can search for Registration requests from a particular phone URL / Registrar URL / Phone IP / Status of the requests (Registered/Unregistered) by clicking on the lens icon found on the top-right side of the list.
The data can be further drilled down to give the Unregistration Details for the particular Registration Request by clicking the linked Phone URL.
The "Failed Requests" view displays all the failed registration and unregistration requests.
The details shown are the Phone URL, the Registrar URL, the Phone IP, the Registration Time, the Status (Registered or Unregistered) and the registration's Expiry time (in seconds). (An unregistration request is always sent with an Expiry time of zero seeconds)
This Registration Request list can be exported as a PDF or CSV file or emailed as a PDF attachment to a number of E-mail Ids. This can be done through the respective icons - CSV icon, PDF icon and mail icon, found on the right-hand side just above the list. The PDF document can have a maximum of 10 columns information displayed at a time.
You can search for Registration requests from a particular phone URL / Registrar URL / Phone IP / Status of the requests (Registered/Unregistered) by clicking on the lens icon found on the top-right side of the list.
The data can be further drilled down to give the Failed Request Details for the particular Registration Request by clicking the linked Phone URL.
The "All Requests" view displays all the registration, unregistration and failed requests that took place with in the chosen time frame. It includes the entire request whether they are successful, failed or unregistered
The details shown are the Phone URL, the Registrar URL, the Phone IP, the Registration Time, the Status (Registered or Unregistered) and the registration's Expiry time (in seconds). (An unregistration request is always sent with an Expiry time of zero seeconds)
This Registration Request list can be exported as a PDF or CSV file or emailed as a PDF attachment to a number of E-mail Ids. This can be done through the respective icons - CSV icon, PDF icon and mail icon, found on the right-hand side just above the list. The PDF document can have a maximum of 10 columns information displayed at a time.
You can search for Registration requests from a particular Phone URL / Registrar URL / Phone IP / Status of the requests (Registered/Unregistered) by clicking on the lens icon found on the top-right side of the list.
The data can be further drilled down to give the Registration Details for the particular Registration Request by clicking the linked Phone URL.
The 'Multiday Registrations Summary' view provides a summary of the 'SIP Registrations' data across multiple days. This can viewed for a range of days like 'Last 7 days, Last 30 days' or a 'Custom' timeperiod.
In the 'Endpoints' tab, click on 'All Requests'. Choose a required time period from the 'Calendar' component on the top left and click on 'Show'. This will bring up a table with the registrations count details for categories, namely 'Total', 'Registered', 'Unregistered' and 'Failed' registration requests for each day in the chosen time period. To view the list of the registrations under any category for any particular day, click on the corresponding number link in the respective call category.
The list can also be extracted as a 'CSV', 'PDF' file or can be e-mailed as a 'PDF' attachment to desired recipients.
This view is got on clicking a Phone URL from the list of Successful / Unregistration / Failed Registration Requests in the "Registration requests" section.
The Registration request details such as Status, Time of Registration and Time of Expiry are shown.
The URL, IP Address and Port of the IP phone requesting registration is shown. More details such as User Agent, Alternate Contact, Methods, Allowed Events and Expiry time are got on clicking the "More" link found next to the IP Phone header.
The Registrar details such as URL, IP Address, Domain and Port are displayed.
On the right half of the UI, the Registration flow shows a complete representation of the Request flow. This is useful in troubling Registration failures.
The last section of the Registration details UI is the Registration Trace which shows a tabular representation of the request flow showing Capture Time, Protocol, Status, Code, Source, Source Port, Destination and Destination Port.
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