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The VQManager software is available as a single downloadable .exe or .bin file
The VQManager website will have the latest updated .exe and .bin files at http://www.manageengine.com/products/vqmanager/download.html?trial
Any .exe or .bin file downloaded from the VQManager website is a Trial Edition of VQManager
This .exe/.bin file is the fully functional VQManager product that can monitor unlimited number of endpoints and unlimited number of concurrent calls for the first 30 days from the installation date
During your evaluation of the Trial Edition, you can avail support from the VQManager team through the mail alias vqmanager-support@manageengine.com.
After 30 days of using the Trial Edition, the product will automatically downgrade to a Free Edition.
This is again a fully functional VQManager product, but with the ability to monitor a maximum of only 10 Endpoints
The Free Edition does not have any expiry time period but does not entitle to any support from the VQManager support team.
Commercially, the VQManager product is available as Professional Edition
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Feature |
Professional Edition |
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SIP protocol support |
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H.323 protocol support |
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Cisco® Skinny protocol support |
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Live and History Reporting of QoS metrics and Bandwidth Utilization |
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Alarms on threshold violations |
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Endpoints based and Call based tracking of QoS details |
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Detailed Call Flow diagrams with packet details |
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Integration with higher level Network management Systems |
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CDR import and analysis |
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Resource Grouping of Endpoints |
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VQManager licenses can be purchased for the:
Number of IP phones to be monitored or
Number of concurrent VoIP calls (simultaneous calls at any instant) in the network
Refer to the "Monitored Endpoints" section for more on how VQManager identifies unique Endpoints and IP phones for the purpose of licensing. This licensing is available both as an annual subscription and as a one-time purchase.
In addition to the licensing model based on Number of Endpoints/IP Phones,
VQManager also provides a licensing model based on 'Concurrent Calls'.
'Concurrent calls' is defined as the number of simultaneous active calls
captured by VQManager at any point of time. The 'Concurrent calls' based
license is meant only for Service Provider customers who offer VoIP monitoring
service to their end-user customers. This licensing model will work with
the 'Professional Edition' of VQManager. This model is based on the maximum
number of concurrent calls in the network. For example, if a customer
purchases a license for 100 concurrent calls, he/she can monitor at most 100
concurrent calls 'live' in their VoIP network at any point of time. Calls
beyond that will not be monitored. For monitoring more calls, the customer
will have to upgrade the license to a higher number of concurrent calls.
This type of licensing is based on annual subscription, which means that
usage of the product will be valid only for one year, beyond which the
subscription has to be renewed. Refer to the Concurrent
call licensing section for more details.
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