Installation & Setup

• Installing Desktop Central
  • System Requirements
  • Installing the Server
• Configuring Desktop Central Server
  • Configuring the Firewall
  • Enabling Secure Communication
  • User Administration
  • Configuring Mail Server for email notifications
  • Changing Server Ports, Communication mode, etc.
• Discovering the Domains
• Adding Domains/Workgroups
• Adding Computers to manage
• Adding Remote Offices
• Installing Distribution Servers
• Configuring Agent Settings
• Installing the Agent in Client Computers
  • From the Console
  • Using Windows GPO
  • Using Script
  • Manually
• Configuring Firewall in Client Computers
  • Enable Automatic Configuration
  • Configure Manually
  • Ports to be opened in the Firewall
• Verifying Agent Installation Status

Patch Management

• Patch Management Workflow
• Setting up Patch Management
  • Configure Proxy
  • Define System Health Policy
• Update Patch Database
  • Includes latest patch database
• Synchronize patch database periodically
  • Update manually
  • Schedule periodic updates
• Identify Missing Patches
• Install Missing Patches
  • Install a patch to all the required systems
  • Install all the missing patches to a computer
• Define automatic patch deployment
• Exclude patches from being reported as missing
• Schedule Patch Deployment
• Verify the status of Patch Deployment
• Patch Management Reports
  • Vulnerable Systems
  • Vulnerable Patches
  • Latest Patches
• Patch Management Alerts
  • Notify when a task is complete

Software Deployment

• Setting up Software Deployment
  • Creating a Network Share
• Adding Software Packages
  • MSI Packages
  • EXE Packages
• Deploying the Software
  • Scheduling Deployment
  • Perform Pre- and Post- installation tasks
• Verifying the status of deployment

Asset Management

• Scan for Assets
  • Scan Manually
  • Schedule Periodic Scan
• Configure Email Alerts
• Manage Software Licenses
  • Group Similar Software
• Configure Prohibited Software
• Inventory Reports
  • Software Reports
  • Hardware Reports
  • License Compliance Reports
  • Create Custom Reports

Configurations

• Understanding User and Computer Configurations
• Understanding Configuration States
• Using Configuration Templates
• Using Collections
• Some Important Configurations
  • Securing USB Devices
  • Applying Security Policies
  • File Folder Operations
  • User & Group Management
• Configuration Status Report

Green IT – Power Management

• Define and Apply Power Schemes
• Shutdown Remote Computers
  • Shutdown Manually
  • Scheduled Shutdown
    • Shutdown
    • Lock Computer
    • Standby
    • Hibernate
• Shutdown computers in specific Custom Groups
• Wake up Remote Computers
  • Manually
  • Scheduled Wake up
• Power Management Report

Securing USB Devices

• Enable/ Disable USB Devices
• User Level / Computer Level
  • Mouse
  • Disk Drive
  • CD ROM
  • Portable Devices
  • Floppy Disk
  • Bluetooth
  • Image
  • Printer
  • Modem

Tools

• Remote Control
  • Settings
    • Ports used for Remote Control
    • Prompt for User Confirmation
    • Log connection reasons
    • Mode of Communication
  • Viewing Remote Desktop
    • Disable Remote keyboard and mouse
    • Hide desktop when being controlled remotely
• System Tools
  • Scheduling Tasks
    • Check Disk
    • Clean Disk
    • Disk Defragmentor

Reports

• Active Directory Reports
  • Schedule Reports Update
  • Email Reports
• User Logon Reports
  • Enable User Logon Reporting
  • View Logon History & Reports
• Create Custom Reports
• Create Custom Query Reports

HelpDesk

• Integration with any Help Desk Application
  • Ticketing
  • Alerts
• Integration with ManageEngine ServiceDesk Plus
  • Asset Data

Audit

• Audit Actions performed using Desktop Central
  • Remote Control Operations
  • Inventory Alerts

Miscellaneous Configurations / Settings

• Creating Custom User / Computer Groups
• Personalizing Web Console
• Schedule Database Backup