ADManager Plus automates staff account management for Academics Plus Charter School

Business challenges

• Manual staff account management: The IT department at Academics Plus Charter School (APCS) faced challenges in automating staff account creation and management, leading to increased workload and potential errors.
• Limited visibility into Active Directory: The organization lacked comprehensive insight into its Active Directory (AD) infrastructure, making it difficult to monitor and manage user and computer accounts effectively.

The problem

According to IT administrator Jerrell Perkins, APCS' IT infrastructure relied heavily on manual processes for managing staff accounts, which was time-consuming and prone to errors. The absence of automation tools meant that the IT team had to handle each account individually, leading to inefficiencies. Additionally, the limited visibility into the AD environment, offered by native tools, hindered the ability to monitor user activities and system health, posing risks to security and compliance. The organization's IT leadership recognized the need for a solution that could automate routine tasks while providing actionable insights into their AD environment.

The solution

To address these challenges, APCS implemented ADManager Plus, ManageEngine's identity governance and administration solution. The tool's automation capabilities, such as workflow-based orchestration templates for user creation, bulk group modification, and time-based access, allowed the IT team to expedite the process of staff account creation and management, thereby saving time and human effort. By automating these tasks, the team reduced manual workload, minimized errors, and improved overall efficiency. ADManager Plus also provided a centralized console for managing user accounts, eliminating the need to navigate multiple portals.

One of the standout features for ADManager Plus was the account lockout management tool. This feature enabled APCS' IT team to quickly identify and resolve account lockouts, enhancing user experience and reducing downtime. Furthermore, Jerrell expressed that his team is looking forward to exploring ADManager Plus further to gain deeper insights into their AD environment.

With the implementation of ADManager Plus bringing significant improvements.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.