Case study: Bellingen Shire Council ensures instant AD cleanup with ADManager Plus

About Bellingen Shire Council

Located on the mid-north coast of NSW, the Bellingen Shire is renowned for its beaches and rivers, world heritage rainforest area, national parks, scenic Waterfall Way and festival culture. The Bellingen Shire Council is charged with the responsibility for delivery of a diverse range of services each and every day.

Company

Bellingen Shire Council

Industry

Government

Location

Australia

Employee

1,000+

Capabilities

Active Directory Management Active Directory Reporting Automated Lifecycle Management

Business challenges

Limited visibility into AD: The IT team at Bellingen Shire Council needed a tool that helps them quickly gain visibility into the organization's AD environment.
Ease of operations: Bellingen Shire Council's IT team needed a versatile tool that enables them to perform user management actions—such as reporting, user creation and deletion—in a matter of a few clicks.

The problem

Before adopting ADManager Plus, Bellingen Shire Council's IT team struggled with tracking user accounts, managing inactive accounts, and generating necessary reports.

"Getting an overview of AD status, groups, users, and especially obsolete accounts. We also needed a faster way to create and delete accounts while obtaining detailed reports on group membership."

Alex Goodside, IT Coordinator at Bellingen Shire Council

The organization wanted to ensure their basic AD management needs were met before considering role-based access.

The solution

By implementing ManageEngine ADManager Plus, Bellingen Shire Council successfully streamlined AD operations, improving user account management and reporting. ADManager Plus' AD user reports provided detailed insights into unused accounts and service account statuses, allowing for better organization and security compliance.

Observing the newfound ease of doing administrative tasks experienced by his team after implementing ADManager Plus.

"With ADManager Plus, we can now get the reports that we need such as obsolete accounts, service accounts status and we can easily create new users based on templates and remove users."

Alex Goodside, IT Coordinator at Bellingen Shire Council

Praising the support services offered by ManageEngine, Goodside commented "The knowledge of ManageEngine's technicians is excellent." Goodside concluded, "ADManager Plus is a solid solution for many AD management tasks." With an 8/10 rating for overall experience and an 8/10 recommendation score, Bellingen Shire Council finds ADManager Plus to be an effective but evolving solution for AD management.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

Bellingen Shire Council ensures instant AD cleanup with ADManager Plus