CSA Fraternal Life gets fine-grained visibility of its Microsoft 365 environment with M365 Manager Plus

Business challenges

• Native Microsoft 365 drawbacks: Microsoft 365’s native platform lacked robust reporting features, creating challenges for generating essential insights and maintaining visibility into IT activity.
• Content search limitations: Searching for emails and content was time-consuming in Microsoft’s multiple portals, which impacted efficiency and productivity.

The problem

CSA Fraternal Life’s small-scale IT resources meant that managing Microsoft 365 was a complex and demanding task, with a reliance on multiple portals that hindered productivity. Nick Cosmas, the chief information and security officer at CSA Fraternal Life, found Microsoft’s native reporting and search features to be insufficient, often struggling to find relevant information quickly. CSA Fraternal Life required anefficient tool to streamline operations and support the organization’s limited resources.

The solution

ManageEngine's M365 Manager Plus provided CSA Fraternal Life with a centralized portal to efficiently manage Microsoft 365 operations, saving significant time and effort. Kosmas remarked that the solution empowered his team with a single-console view of the Microsoft365 environment.

The comprehensive reporting features also addressed CSA Fraternal Life’s visibility challenges, providing valuable insights that Microsoft lacked.

The positive experience with M365 Manager Plus has led CSA Fraternal Life to recommend this solution, along with other ManageEngine products, to business associates.

About M365 Manager Plus

ManageEngine M365 Manager Plus is an one-stop solution for Microsoft 365 management, reporting, auditing and monitoring that helps simplify Microsoft 365 governance, administration, and security. M365 Manager Plus enables admins to gain visibility into various Microsoft 365 components and display key insights through more than 700 out-of-the-box reports. It eliminates the need for writing complex PowerShell scripts and reduces costs associated with administering Microsoft 365. For more information about M365 Manager Plus, visit https://www.m365managerplus.com.