AD360 strikes gold for Davidson County Community College

The problem

Davidson-Davie Community College faced an initially unknown Active Directory issue caused by a misconfigured antivirus client that repeatedly attempted to authenticate and failed, resulting in log files filling up.

In addition to this, DCCC also wanted a tool to help them reduce the number of help desk queries that were related to password resets and account lockout requests.

The solution

AD360's ‘Logon Failures’ report helped them locate and correct the login error. DCCC is armed with 150+ reports and email alerts to monitor every Windows Active Directory and Servers activity. DCCC credited AD360 solution as a good tool and very affordable against competitors costly pricing.

Additionally, they went on to use the self-service password management and single-sign on module of AD360. The college's end users could now manage their passwords and update their personal details in Active Directory with ease.

About AD360

ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.