Office Practicum streamlines access delegation with ADManager Plus

Business challenges

• Delegated Admin Access: Office Practicum faced challenges managing access for non-administrative staff, previously relying on domain admin privileges that posed security risks.
• Streamlined AD Management: The organization required a straightforward solution for identity and access management (IAM) that could be easily configured and managed by end users.

The problem

Office Practicum encountered difficulties managing delegated administrative access within Active Directory (AD), as existing setups required non-admin staff to have domain admin privileges. This arrangement compromised security and increased the risk of unauthorized access.

Additionally, the absence of a user-friendly interface complicated AD management, making it cumbersome for end users to navigate IAM configurations.

The company also lacked a reliable method to assign access based on specific scopes, which hindered operational flexibility and efficiency.

Office Practicum required a solution that could centralize AD management and simplify reporting to maintain continuous security audits, all without compromising ease of use.

The solution

By deploying ADManager Plus, ManageEngine's identity governance and administration solution, Office Practicum experienced a newfound ease of operations. The solution's web-based interface and IAM configurations allowed Office Practicum to designate administrative tasks to non-admin technicians in a controlled, yet precise, manner, with Prevost describing this delegation feature as "a game changer." ADManager Plus' robust reporting capabilities also streamlined the audit process, providing scheduled, detailed reports that made consistent security assessments effortless.

ManageEngine's support team was responsive and effective, especially when addressing licensing concerns. Prevost noted that the tool's ease of use, effective reporting, and cost efficiency saved the team countless hours. With ADManager Plus, Office Practicum achieved secure, centralized AD management, reducing risks and ensuring optimal operational flow.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.