Sacramento County Superior Court saves money and improves IT efficiency with AD360

Business challenges

• Need for a consolidated solution: With the Sacramento County Superior Court deploying point solutions to manage its IT environment, its IT team was looking for a bundled solution that enabled them to manage their IT environment within a single console.

The problem

Kimberley Lewis, IT analyst at Sacramento County Superior Court, highlighted that a major operational hurdle faced by her team was the absence of a consolidated solution that performed Active Directory (AD) management and security tasks from a single console. To implement a single console for their day-to-day operations, the organization opted for AD360, ManageEngine's identity and access management solution.

The solution

AD360 carried the wind of change to Sacramento County Superior Court by centralizing management and streamlining essential IT processes, such as delegation of administrative tasks.

Moreover, AD360's Exchange server reporting module provided critical reports that proved to be crucial for the court's Exchange environment upgrade, marking a pivotal achievement in their IT roadmap.

Sacramento County Superior Court's endorsement of AD360 and the onboarding services it received to implement the solution within their IT ecosystem was exemplified by Kimberley Lewis' perfect rating of 10. This rating reflects the impact of the solution on optimizing court operations and enhancing efficiency while maintaining stringent security standards.

About AD360

ManageEngine AD360 is a unified identity platform that seamlessly connects people, technology, and experiences while giving enterprises full visibility and control over their identity infrastructure. It offers automated life cycle management; secure SSO; adaptive MFA; and risk-based governance, auditing, compliance, and identity analytics—all from a single, intuitive console. With extensive out-of-the-box integrations and support for custom connectors, AD360 easily integrates into existing IT ecosystems to enhance security and streamline identity operations. Trusted by leading enterprises across healthcare, finance, education, and government, AD360 simplifies identity management, fortifies security, and ensures compliance with evolving regulatory standards. For more information, please visit https://www.manageengine.com/active-directory-360/.