Village of Freeport achieves centralized view of its AD using ADManager Plus

Business challenges

• Limited visibility in Active Directory (AD): The IT team struggled to gain a consolidated view of AD data, with built-in AD tools offering fragmented insights and requiring extensive effort to gather and analyze data.
• Streamlined delegation of tasks: As a small IT team, they needed an efficient way to delegate and share responsibilities without compromising the integrity or security of AD management tasks.
• Enhanced reporting capabilities: Generating actionable reports for analyzing the network state and ensuring security adjustments was a challenge with their existing tools.

The problem

According to Frank Prisciandaro, the IT Manager at the Village of Freeport, his team faced significant challenges with managing Active Directory. The lack of a unified, user-friendly interface made it difficult to extract critical information like administrative privileges and account inactivity. These inefficiencies not only hindered productivity but also created potential vulnerabilities in their network. With a small IT team, manual processes for delegation and analysis further strained their resources. To address these issues, they sought a solution that would streamline their AD management and reporting processes while enhancing visibility and efficiency.

The solution

The Village of Freeport implemented ManageEngine ADManager Plus to tackle its AD management challenges. With ADManager Plus, the organization gained better visibility into Active Directory, enabling the IT team to quickly retrieve and analyze essential information, such as administrative privileges and inactive accounts, from a single interface. This consolidated view significantly improved their ability to manage and secure the network.

The tool’s reporting capabilities proved to be essential to the IT team at Freeport, allowing the team to analyze the state of their network effectively and make necessary adjustments. Reports that were previously time-consuming to generate could now be produced effortlessly using ADManager Plus, ensuring a more proactive approach to network management.

ADManager Plus also streamlined task delegation, enabling multiple team members to extract information and perform routine tasks efficiently. This was especially critical for the small IT team, as it reduced their workload and improved overall productivity.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.