Yeung Chung International School of Shanghai streamlines AD Management with ADManager Plus

About YCIS Shanghai

The Yeung Chung International School of Shanghai (YCIS Shanghai) is one of the leading international schools in China. One of the first international schools officially recognized by the Chinese government, the school has students coming from 50 countries, and are tutored by teachers hailing from over 23 countries. YCIS Shanghai's has accreditations from the New England Association of Schools and Colleges (NEASC), the Council of International Schools (CIS) and the National Center for School Curriculum and Textbook Development (NCCT). The school is an authorized Cambridge International Examinations Centre and International Baccalaureate World School.

Company

YCIS Shanghai

Industry

Service

Location

China

Employees

100+

Business challenges

  • IT productivity enhancement: The organization was looking for a tool to ensure that IT administrative can easily delegate high-volume tasks, such as account lockout resolution, password resets, etc.,

The problem

The IT team at YCIS Shanghai required a solution to resolve IT issues such as password resets and account unlocks. Being an educational organization, such requests from students and staff can potentially be higher in volume and can lead to IT and productivity bottlenecks. Therefore, the IT team at YCIS required a solution that can help delegate bulk tasks to non-administrative employees.

The solution

YCIS Shanghai's IT implemented ADManager Plus, ManageEngine's IGA solution, in their IT environment.

"ADManager Plus has helped significantly in delegating password resets and unlocking users. We are now exploring how to use it for new user account creation."

Miki Mahundi , Deputy Head of IT, YCIS Shanghai

YCIS Shanghai praised ManageEngine's support team for their detailed assistance.

"The support was excellent and very detailed. I've learned a lot through the process."

Miki Mahundi , Deputy Head of IT, YCIS Shanghai

With ADManager Plus, YCIS Shanghai's IT team were able to delegate strenuous tasks like resolving password resets by authorizing the task to non-administrative teams. As an icing on top, ADManager Plus' reports also played an instrumental role in helping the team identify duplicate accounts, helping the organization solve a major security problem.

"ADManager Plus is a very good and useful tool. I've realized there's so much we can do with it."

Miki Mahundi , Deputy Head of IT, YCIS Shanghai

With a 10/10 rating for overall experience and a 10/10 recommendation score, YCIS Shanghai highly recommends ADManager Plus as a powerful and efficient AD management solution.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit https://www.manageengine.com/products/ad-manager/.

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