Two-factor Authentication

To strengthen user logon security, AD360 supports two-factor authentication. Once enabled, AD360 will require users to authenticate using one of the authentication mechanisms below in addition to the Active Directory credentials whenever they log in.

Setting up 2-factor authentication

Email Verification

When this option is selected, AD360 sends a verification code via email to the user’s email address. The user has to enter the verification code to successfully login.

Configuration steps:

Once enabled, users will be asked to enroll for two-factor authentication by entering their email address during login. 

SMS Verification

When this option is selected, AD360 sends a verification code via SMS to the user’s mobile number. The user has to enter the verification code to successfully login.

Configuration steps:

Once enabled, users will be asked to enroll for two-factor authentication by entering their mobile number during login. 

Google Authenticator

Google Authenticator adds an extra layer of protection to the reset password/unlock account process. Once enabled, users will be required to enter a six-digit security code generated by the Google Authenticator app for identity verification.

Configuration Steps:

Once enabled, users can enroll themselves for two-factor authentication using the Google Authenticator app.

RSA SecurID

RSA SecurID is a mechanism developed for performing two-factor authentication for a user to a network resource. Users can use the security codes generated by the RSA SecurID mobile app, hardware tokens, or tokens received via mail or SMS to log in to AD360.

Configuration steps: 

Once enabled, users will be asked to 

Duo Security

Duo Security is a two-step verification service that provides additional security while accessing applications. Users can use the six digit security codes generated by the Duo mobile app or push notification to log in to AD360.

Configuration Steps: 

Note: Please make sure you select the exact username pattern you use in Duo Security.

Note: If you are using older versions of Internet Explorer, then add the API hostname (e.g., https://api-325d33c0.duosecurity.com) and admin console (e.g., https://admin-325d33c0.duosecurity.com) as a trusted or intranet site.

RADIUS Authentication

Remote Authentication Dial-In User Service (RADIUS) is an industry standard client/server authentication protocol that enhances security by protecting networks from unauthorized access.

RADIUS based two-factor authentication for AD360 can be configured in just two simple steps.

Configuration Steps:

Step 1: Integrate RADIUS with AD360

Step 2: Configure AD360 for RADIUS

Note: Username Pattern is case sensitive. Please make sure you select the exact pattern (uppercase or lowercase) you use in your RADIUS server.

Backup Verification Codes

Backup verification codes allow users to log in when they don’t have access to their phone or face issues with one of the second-factor authentication method. When enabled, a total of five codes will be generated. A code once used will become obsolete and cannot be used again. Users also have the option to generate new codes.

Enabling backup verification code

Registering for backup verification code

Using the backup verification code to login

Managing users for two-factor authentication

As an admin, you can view which authentication method users have enrolled for and remove users’ enrollment for two-factor authentication using the Manage Users option.

To do so, follow the steps below:

To personalize two-factor authentication method for domain users

Domain users enrolled for two-factor authentication can modify their preferred authentication method and manage trusted browsers by following the steps below: