Reset Admin Password

How do I reset the password of the admin account?

If you ever forget the default AD360 admin account password, then you can use the steps listed below to reset it.

To reset your admin password,

• Navigate to <Installation_Dir>\bin folder. By default, the path is C:\ManageEngine\AD360\bin.
• Find and run the resetADSPassword.bat file.
• Your password will now be reset to the default password admin.

How do I unlock the admin account?

The default admin account may get locked out in case of too many unsuccessful login attempts. The account will get automatically unlocked after some minutes.

If you want to immediately unlock the account, then run <Installation_Dir>\bin\adsf\unblockAccount.bat. The account will be unlocked.