-
Now users do not have to travel to the office to perform Active Directory password resets. Our help desk calls related to password resets have been reduced by 100%.
Piergiuseppe Delfino, CIO at AUBAY SpA, Italy
-
Other options were requiring a modification of the Active Directory schema. I liked that ADSelfService Plus did not. The ability to ‘brand’ the tool to our school was also important.
Robert Peterson, Technical Support Manger, The Principia
-
The deployment is very simple, which makes it nearly fun. We didn’t find any other software which is as fast to deploy as ADSelfService Plus. The instructions are clear and straightforward; the support is working great.
Matthias Ziolek, Manager, Landratsamt Schwarzwald-Baar-Kreis
The ManageEngine approach
The vast majority of organizations maintain on-premises AD while expanding to the cloud. This hybrid AD environment can be challenging to manage with native tools or manual processes. ManageEngine ADManager Plus is the ideal solution to mitigate the challenges of hybrid environments; it's also effective for closing security holes, reducing risk, and above all, driving consistency and efficiency.
ADManager Plus is a web-based Windows Active Directory management and reporting solution that helps system administrators and help desk technicians accomplish their day-to-day activities. With an intuitive interface, ADManager Plus handles a variety of complex tasks, like user account provisioning, stale account management, and AD object backup and recovery, and generates an exhaustive list of reports, many of which are essential requirements for satisfying compliance audits. It also helps administrators manage and report on their Exchange Server, Microsoft 365, Google Workspace, Skype, and Active Directory environments—all from a single console.
Gartner-recommended critical IAM capabilities in ADManager Plus
Streamline identity management of user accounts, including those of temporary employees or contractors, using automated user life cycle management for provisioning, role changes (re-provisioning), and deprovisioning.
Implement role-based access control, which lets admins define and assign granular roles for stakeholders, enforce the principle of least privilege, and segregate duties on privileged accounts to prevent privilege escalation.
Eliminate redundancy and human error and improve business processes by automating entitlement management with context-aware privilege delegation.
Build purpose-oriented business workflows. Create the required levels of approval—requester, reviewer, approver, and executor—for the right stakeholders. Define the approval flows for business processes such as user account creation, modification, and permission management.
Implement self-service group management through which users can request membership to AD groups to gain access to a set of specific IT resources. By enabling approval workflow rules for self-service group management, application and resource owners can control who gets to be a member of a particular group.
How will ADManager Plus benefit my organization?
Much of the management burden is from user provisioning. This involves setting up accounts in the directory, placing people in the correct groups, and making sure they have access to the proper accounts and all the necessary applications, such as Exchange, Google Workspace, and Microsoft 365. Setting up the accounts is one thing, but deprovisioning is another—and perhaps more important. After all, the risk associated with a terminated employee retaining access is extremely high but easily avoidable with the right tools.
As discussed earlier, native tools simply don’t cut it when it comes to provisioning and deprovisioning. Setting up on-premises access requires the use of ADUC for AD, a different interface and process for Exchange, another for Skype for Business, etc. The delays in deprovisioning or reprovisioning introduce risk as inappropriate access may be retained long after it should be terminated. The bottom line: if you can’t get provisioning right, you can’t be confident in the security or efficiency of your hybrid AD environment.
When forced to rely on manual processes, organizations struggling with managing the intricacies of a hybrid AD environment often find themselves doing the best they can, with little thought on how it should be done. With impatient users demanding immediate results, tools with limited capabilities that are difficult to use are often the culprit behind synchronization errors or error-prone provisioning. Typical areas of inconsistency for the hybrid AD environment are in granting appropriate group membership with a job role in both AD and Microsoft 365, assigning correct permissions to individual admins, and designing processes for routine tasks.
The glaring security gap in native AD management tools is the lack of proper granting of access rights to all IT admins. With native tools, an administrator account is required to do any action, such as provisioning a user, placing people in groups, or resetting a password. This also means that a number of people share the credential with access to everything. This situation is fraught with risk due to a complete lack of individual accountability for the admin account.
Making changes in AD permissions without having them reviewed first can unintentionally expose sensitive business data to security vulnerabilities. It's essential to have an access control policy in place for every critical action in AD to prevent users from gaining unauthorized privileges. The best course of action is to follow a review process where every user change request is evaluated by a manager before it's transferred to an IT admin. Each request, such as access to critical shares or changes to group membership, must be reviewed by an IT manager or team lead to ensure that enterprise resources are not compromised.
What do people say
about ADManager Plus?
Ask about ManageEngine products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.
Thank You for the interest in ManageEngine AD360. We have received your personalized demo request and will contact you shortly.
2021 Zoho Corporation Pvt. Ltd. All rights reserved.